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arash
Asked: 2018-03-03 07:19:42 +0800 CST

HP Laserjet 1020 does not work in Ubuntu 17.10

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I installed hplip and etc, but still my printer (HP LaserJet 1020) is not working when I'm trying to print a test page. A massage shows me that the printer printed this job but nothing happens on printer. I tested anything.

Please help and advice something.

17.10 hplip laserjet

1 Answers

  1. I've configured it today for 19.10 the next way.

    First of all I've tried to run hp-check in terminal to see what is wrong with it and it said it requires some packages that are not installed. But it didn't help to resolve the issue. Finally, I've realized I need to install the newest phlip from here and install it:

    cd ~/Downloads
chmod +x hplip-3.20.3.run
sh ./hplip-3.20.3.run

    I had previous version of hplip, so current version of phlip asked if I want to remove it to avoid conflicts and I've accepted. Then I've run the sh ./hplip-3.20.3.run command again because of I didn't see hp utils installed.

    The second time I was answering the next way:

    Please choose the installation mode (a=automatic*, c=custom, q=quit) : a
Is "Ubuntu 19.10" your correct distro/OS and version (y=yes*, n=no, q=quit) ? y
Please enter the sudoer (spacer)'s password:     # here I've entered my user's password
Please read the installation notes. Press <enter> to continue or 'q' to quit: # here I've hit <kbd>Enter</kbd>
Would you like to have this installer install the hplip specific policy/profile (y=yes*, n=no, q=quit) ? y
Do you want to install these missing dependencies (y=yes*, n=no, q=quit) ? y
HPLIP-3.20.3 exists, this may conflict with the new one being installed.
Do you want to ('i'= Remove and Install*, 'q'= Quit)?    :i

    Then it asked me Do you want to check for HPLIP updates?. (y=yes*, n=no) : y and I've said yes, but then interrupted that process.

    But without hplip plugin it refused to work. So I've run:

    hp-doctor

    It said everything is OK except the 

    error: Required plug-in status: Not installed

    and then it asked if I want to install the plugin:

    Checking for HP Properitery Plugin's....
Plugin's are missing. Press 'y' to install the plugin(y=yes*, n=no):y

-----------------------------------------
| PLUG-IN INSTALLATION FOR HPLIP 3.20.3 |
-----------------------------------------

  Option      Description                                       
  ----------  --------------------------------------------------
  d           Download plug-in from HP (recommended)            
  p           Specify a path to the plug-in (advanced)          
  q           Quit hp-plugin (skip installation)                

Enter option (d=download*, p=specify path, q=quit) ? d

error: Unable to recieve key from keyserver
Do you still want to install the plug-in? (y=yes, n=no*, q=quit) ? y

Do you accept the license terms for the plug-in (y=yes*, n=no, q=quit) ? y
Please enter the sudoer (spacer)'s password: 

Downloading firmware to device hp:/usb/HP_LaserJet_1020?serial=FN0D69G...
Firmware download successful.

    After that it prints a test page and documents.

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