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Miguel Espeso
Asked: 2018-09-30 08:39:31 +0800 CST

How to install Ubuntu on ASUS F556U, JournalError error?

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I'm trying to install Ubuntu 18.04 on my ASUS F556U laptop without success. I already asked other questions on the subject, thinking that the problems were by UEFI mode. Well surpassed that, I already discovered that the problem is of the laptop, a professional I assure to me that it can be problem of Targeta Grafica, is not compatible with Linux. Well, since I can not install 18.04 install 16.04 but when updating it is broken and there is an error in the screen that I can not distinguish well, which I show: PCIe Bus Error: severity = Corrected, type = Physical Layer, id

When installing 16.04 it works perfectly, but it notifies me of an internal error, to send to Ubuntu. The error I show you in a screenshot. I hope someone can help me, maybe there is already a question on the subject on this site, but maybe I did not know how to look for it. I've been with the problem for almost two months, and now I can not buy another laptop, if it does not work for Linux. I already tried other Linux distributions, and it gives me the same error. Now it gives me another problem, a message saying that I have little space in the root file system, only 924 MB, when I leave 150 GB. If you can give me an idea, thank you. I show you screenshots of the errors you asked me to send to Ubuntu

EDITO: *

The partner @oldfred helped me with his comments, but ASUS does not give me support for UBUNTU, to be able to update the BIOS. I do not know if I am adding PCI = NOMSI correctly, because when I update, the error of the first image that I am attaching is shown on the screen. If you could help me, it is very frustrating to have a laptop with which I must work and not be able to install Ubuntu. Well, I think the reality is that Ubuntu is not installed, because Asus is giving me a lot of war.

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system-installation kernel asus 18.04

3 Answers

  1. Best Answer

    Almost all systems need to have UEFI/BIOS updated to latest available from vendor. So first thing to check is if UEFI/BIOS is latest version from vendor. Normally there is only one version and it may say Windows. But Microsoft requires vendors to allow users to turn off UEFI Secure Boot. But even if UEFI Secure boot is on, Ubuntu should install. But proprietary drivers may require you to turn off Secure Boot.

    Many Asus models need a boot parameter pci=nomsi. On initial boot you can manually add it to grub menu. But if a parameter is always required you will want to make it permanent by editing this and then updating grub.

    https://wiki.ubuntu.com/Kernel/KernelBootParameters

    sudo nano /etc/default/grub
sudo update-grub

    Change this in /etc/default/grub:

    GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

    to

    GRUB_CMDLINE_LINUX_DEFAULT="quiet splash pci=nomsi"

    Similar systems with issue: ASUS X540U pci=noaer instead of pci=nomsi and it also worked

    https://ubuntuforums.org/showthread.php?t=2391201

    Problems Installing on ASUS F555U needed boot option pci=nomsi

    http://ubuntuforums.org/showthread.php?t=2303665

    Asus x555u w/o pci=nomsi - space issue on drive and runaway log files filling drive

    https://ubuntuforums.org/showthread.php?t=2327103&page=3

    https://ubuntuforums.org/showthread.php?t=2327570

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  2. I see your BIOS is old version X556UJ.206. Pretty sure there are newest versions. I have seen American Megatrends Inc. X556UJ.302 (12/09/2015)

    You need to update it first.

    First download this tool to identify your mb and the BIOS:

    https://ami.com/en/download-license-agreement/?DownloadFile=Motherboard_ID_Tool.zip

    Most likely you you need to get the latest AMIBIOS from here:

    https://ami.com/en/download-license-agreement/?DownloadFile=AMIBIOS8_AMI_Firmware_Update_Utility.zip

    Run it and update the BIOS.

    Then try installation again.

    If you have any issues contact AMI BIOS support directly you don't need ASUS guys:

    https://ami.com/en/support/technical-support/

    • 1

  3. I'm running Ubuntu 18.04 on the same notebook.

    Premise: touchpad is not working and also on shut down you have to press the power button to turn off the computer; I searched just a while for an easy fix but did not find. My notebook worked great with Ubuntu 14 and 16, I updated only because I need systemd for development reason, but if you going to use as a regular notebook, I suggest to install version 16 - it also has problem with acpi but at least everything works.

    Anyway, to install it I built an usb stick with the iso with dd

    dd if=/path/to/iso of=/dev/sdc

    NB check the correct device for your usb stick

    Then boot from usb without any UEFI options, no way (at least for me) to do usign UEFI.

    I don't remember exactly the options to set on installation about acpi - it was about 6 months ago - but this is my entry on grub so I guess there are the same

    linux   /boot/vmlinuz-4.15.0-36-generic root=UUID=8fb6..81 ro priority=low acpi=off noapic quiet splash $vt_handoff
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