I'm a bit confused. I upgraded from 18.10 to 19.04 about two weeks ago without problems. Today I was prompted with a message telling me that an upgrade to 19.04 was available and whether I wanted to install it. I agreed and the upgrade process began. I then got two error messages: that 'install-info' couldn't be installed, and then that the upgrades couldn't be installed and that the system was in a potentially unusable state (see screenshots).
I am now using the system and it appears to be fine. How can I make sure that everything is in order?
Screenshot of the first error message I got: Could not install 'install-info'
edit: this is the output from apt list systemd
`$ apt list systemd
Listing... Done
systemd/disco,now 240-6ubuntu5 amd64 [installed]
systemd/disco 240-6ubuntu5 i386`
I'm using a laptop with **Intel i5** chipset.
edit2: I learned that the chipset has nothing to do with the problem. Following the output for `sudo apt update` and `sudo apt upgrade` - I had to change all instances of http or https to *http because my user level is not high enough to paste that many links
`$ sudo apt update
Hit:1 *ttp://archive.ubuntu.com/ubuntu disco InRelease
Hit:2 *ttps://repo.skype.com/deb stable InRelease
Hit:3 *ttp://archive.ubuntu.com/ubuntu disco-updates InRelease
Hit:4 *ttp://security.ubuntu.com/ubuntu disco-security InRelease
Hit:5 *ttps://download.jitsi.org stable/ InRelease
Reading package lists... Done
Building dependency tree
Reading state information... Done
10 packages can be upgraded. Run 'apt list --upgradable' to see them.
$ sudo apt upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages will be upgraded:
curl gir1.2-javascriptcoregtk-4.0 gir1.2-webkit2-4.0 libcurl3-gnutls
libcurl4 libjavascriptcoregtk-4.0-18 libwebkit2gtk-4.0-37
python3-distupgrade ubuntu-release-upgrader-core ubuntu-release-upgrader-gtk
10 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
2 not fully installed or removed.
Need to get 17.0 MB of archives.
After this operation, 15.4 kB of additional disk space will be used.
Do you want to continue? [Y/n] Y
Get:1 *ttp://archive.ubuntu.com/ubuntu disco-updates/main amd64 ubuntu-release-upgrader-gtk all 1:19.04.16.5 [9,364 B]
Get:2 *ttp://archive.ubuntu.com/ubuntu disco-updates/main amd64 ubuntu-release-upgrader-core all 1:19.04.16.5 [23.7 kB]
Get:3 *ttp://archive.ubuntu.com/ubuntu disco-updates/main amd64 python3-distupgrade all 1:19.04.16.5 [101 kB]
Get:4 *ttp://security.ubuntu.com/ubuntu disco-security/main amd64 libwebkit2gtk-4.0-37 amd64 2.24.2-0ubuntu0.19.04.1 [11.3 MB]
Get:5 *ttp://security.ubuntu.com/ubuntu disco-security/main amd64 libjavascriptcoregtk-4.0-18 amd64 2.24.2-0ubuntu0.19.04.1 [4,770 kB]
Get:6 *ttp://security.ubuntu.com/ubuntu disco-security/main amd64 gir1.2-webkit2-4.0 amd64 2.24.2-0ubuntu0.19.04.1 [68.4 kB]
Get:7 *ttp://security.ubuntu.com/ubuntu disco-security/main amd64 gir1.2-javascriptcoregtk-4.0 amd64 2.24.2-0ubuntu0.19.04.1 [21.8 kB]
Get:8 *ttp://security.ubuntu.com/ubuntu disco-security/main amd64 curl amd64 7.64.0-2ubuntu1.1 [166 kB]
Get:9 *ttp://security.ubuntu.com/ubuntu disco-security/main amd64 libcurl4 amd64 7.64.0-2ubuntu1.1 [233 kB]
Get:10 *ttp://security.ubuntu.com/ubuntu disco-security/main amd64 libcurl3-gnutls amd64 7.64.0-2ubuntu1.1 [230 kB]
Fetched 17.0 MB in 31s (546 kB/s)
(Reading database ... 271096 files and directories currently installed.)
Preparing to unpack .../0-libwebkit2gtk-4.0-37_2.24.2-0ubuntu0.19.04.1_amd64.deb ...
Unpacking libwebkit2gtk-4.0-37:amd64 (2.24.2-0ubuntu0.19.04.1) over (2.24.1-1) ...
Preparing to unpack .../1-libjavascriptcoregtk-4.0-18_2.24.2-0ubuntu0.19.04.1_amd64.deb ...
Unpacking libjavascriptcoregtk-4.0-18:amd64 (2.24.2-0ubuntu0.19.04.1) over (2.24.1-1) ...
Preparing to unpack .../2-gir1.2-webkit2-4.0_2.24.2-0ubuntu0.19.04.1_amd64.deb ...
Unpacking gir1.2-webkit2-4.0:amd64 (2.24.2-0ubuntu0.19.04.1) over (2.24.1-1) ...
Preparing to unpack .../3-gir1.2-javascriptcoregtk-4.0_2.24.2-0ubuntu0.19.04.1_amd64.deb ...
Unpacking gir1.2-javascriptcoregtk-4.0:amd64 (2.24.2-0ubuntu0.19.04.1) over (2.24.1-1) ...
Preparing to unpack .../4-ubuntu-release-upgrader-gtk_1%3a19.04.16.5_all.deb ...
Unpacking ubuntu-release-upgrader-gtk (1:19.04.16.5) over (1:19.04.16.4) ...
Preparing to unpack .../5-ubuntu-release-upgrader-core_1%3a19.04.16.5_all.deb ...
Unpacking ubuntu-release-upgrader-core (1:19.04.16.5) over (1:19.04.16.4) ...
Preparing to unpack .../6-python3-distupgrade_1%3a19.04.16.5_all.deb ...
Unpacking python3-distupgrade (1:19.04.16.5) over (1:19.04.16.4) ...
Preparing to unpack .../7-curl_7.64.0-2ubuntu1.1_amd64.deb ...
Unpacking curl (7.64.0-2ubuntu1.1) over (7.64.0-2ubuntu1) ...
Preparing to unpack .../8-libcurl4_7.64.0-2ubuntu1.1_amd64.deb ...
Unpacking libcurl4:amd64 (7.64.0-2ubuntu1.1) over (7.64.0-2ubuntu1) ...
Preparing to unpack .../9-libcurl3-gnutls_7.64.0-2ubuntu1.1_amd64.deb ...
Unpacking libcurl3-gnutls:amd64 (7.64.0-2ubuntu1.1) over (7.64.0-2ubuntu1) ...
Setting up jitsi-meet-prosody (1.0.3387-1) ...
The given hostname does not exist in the config
dpkg: error processing package jitsi-meet-prosody (--configure):
installed jitsi-meet-prosody package post-installation script subprocess returned error exit status 1
Setting up libjavascriptcoregtk-4.0-18:amd64 (2.24.2-0ubuntu0.19.04.1) ...
Setting up libcurl3-gnutls:amd64 (7.64.0-2ubuntu1.1) ...
Setting up gir1.2-javascriptcoregtk-4.0:amd64 (2.24.2-0ubuntu0.19.04.1) ...
Setting up python3-distupgrade (1:19.04.16.5) ...
Setting up ubuntu-release-upgrader-core (1:19.04.16.5) ...
Setting up libwebkit2gtk-4.0-37:amd64 (2.24.2-0ubuntu0.19.04.1) ...
dpkg: dependency problems prevent configuration of jitsi-meet:
jitsi-meet depends on jitsi-meet-prosody (= 1.0.3387-1); however:
Package jitsi-meet-prosody is not configured yet.
dpkg: error processing package jitsi-meet (--configure):
dependency problems - leaving unconfigured
Setting up libcurl4:amd64 (7.64.0-2ubuntu1.1) ...
No apport report written because the error message indicates its a followup error from a previous failure.
Setting up curl (7.64.0-2ubuntu1.1) ...
Setting up gir1.2-webkit2-4.0:amd64 (2.24.2-0ubuntu0.19.04.1) ...
Setting up ubuntu-release-upgrader-gtk (1:19.04.16.5) ...
Processing triggers for man-db (2.8.5-2) ...
Processing triggers for libc-bin (2.29-0ubuntu2) ...
Errors were encountered while processing:
jitsi-meet-prosody
jitsi-meet
E: Sub-process /usr/bin/dpkg returned an error code (1)
$ sudo apt update
Hit:1 *ttp://security.ubuntu.com/ubuntu disco-security InRelease
Hit:2 *ttps://repo.skype.com/deb stable InRelease
Hit:3 *ttp://archive.ubuntu.com/ubuntu disco InRelease
Hit:4 *ttp://archive.ubuntu.com/ubuntu disco-updates InRelease
Hit:5 *ttps://download.jitsi.org stable/ InRelease
Reading package lists... Done
Building dependency tree
Reading state information... Done
All packages are up to date.
$ sudo apt upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
2 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] Y
Setting up jitsi-meet-prosody (1.0.3387-1) ...
The given hostname does not exist in the config
dpkg: error processing package jitsi-meet-prosody (--configure):
installed jitsi-meet-prosody package post-installation script subprocess returned error exit status 1
dpkg: dependency problems prevent configuration of jitsi-meet:
jitsi-meet depends on jitsi-meet-prosody (= 1.0.3387-1); however:
Package jitsi-meet-prosody is not configured yet.
dpkg: error processing package jitsi-meet (--configure):
dependency problems - leaving unconfigured
No apport report written because the error message indicates its a followup error from a previous failure.
Errors were encountered while processing:
jitsi-meet-prosody
jitsi-meet
E: Sub-process /usr/bin/dpkg returned an error code (1)`
Sorry for the formatting, I'm using backticks but it doesn't appear to work
edit3: Okay, I finally found out how to at least get rid of the error message System Program Problem Detected every time I rebooted. I thought this meant that the error appeared every single time again, but a quick look to /var/crash/ made me realise that these were the previous errors (indeed from installing jitsi and the install-info error)
ls -l /var/crash/
I then deleted the crash reports with sudo rm /var/crash/* as suggested here: https://itsfoss.com/how-to-fix-system-program-problem-detected-ubuntu/
Thank you for all your help!
0 Answers