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HankB
Asked: 2019-06-05 06:44:10 +0800 CST

Desktop crash following 18.10 to 19.04 upgrade

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Following upgrade from 18.10 to 19.04 I find the desktop is unusable. Following login I note the following:

  • No items show up in the Dash-to-Dock dock on the left side except for the square with nine dots (task drawer?) Clicking on it does nothing.
  • Moving the mouse cursor to the upper left corner does not bring up the overview.
  • Clicking on the upper left corner takes me back to the login screen.

This works for all logins I have tried:

  • Gnome
  • Gnome on Xorg
  • Ubuntu on Xorg

I suppose some configuration item or shell extension is causing this. Before the upgrade I fully updated 18.10 but I have shell extensions installed through extensions.gnome.org and did not think to check them for updates. (The software manager did pop up a message about not being able to contact the gnome shell extensions site.)

Is there any benefit to reporting this as a bug before I move on to resolve it?

Eventually I'll try disabling shell extensions and next configuration files. At worst I'll have a go with XFCE and at worst, nuke and repave.

If I should file a bug, what's the best way (considering I cannot run any GUI programs.)

If it helps, I've captured a bit of /var/log/syslog that may reflect the issue and put at https://pastebin.com/UwdegT7Q. The salient line might be:

Jun  4 08:47:34 karakum gnome-shell[6106]: Connection to xwayland lost

Thanks!

Edit: Extensions I had installed were

hbarta@karakum:~/Downloads$ ls -l extensions
total 36
drwxrwxr-x 3 hbarta hbarta 4096 Apr 13 10:28 [email protected]
drwxrwxr-x 2 hbarta hbarta 4096 Jan 31 21:08 [email protected]
drwxrwxr-x 4 hbarta hbarta 4096 Apr 13 10:34 [email protected]
drwxrwxr-x 5 hbarta hbarta 4096 Mar 27 07:45 [email protected]
drwxrwxr-x 5 hbarta hbarta 4096 Feb  4 15:20 multi-monitors-add-on@spin83
drwxrwxr-x 4 hbarta hbarta 4096 Feb  4 15:21 [email protected]
drwxrwxr-x 3 hbarta hbarta 4096 Apr 13 10:29 [email protected]
drwxrwxr-x 3 hbarta hbarta 4096 Jan 30 19:23 [email protected]
drwxrwxr-x 2 hbarta hbarta 4096 Jan 30 19:20 [email protected]
hbarta@karakum:~/Downloads$

Moving all of them to a different location has resolved the issue.

gnome upgrade crash

1 Answers

  1. Best Answer

    You probably have a GNOME extension conflict.

    • dash-to-dock is known to have problems in 19.04.

    • workspace-indicator has a problem.

    • Why two alt-tab extensions?

    $ ls -al ~/.local/share/gnome-shell/extensions

    drwxrwxr-x 3 hbarta hbarta 4096 Apr 13 10:28 [email protected]
drwxrwxr-x 2 hbarta hbarta 4096 Jan 31 21:08 [email protected]
drwxrwxr-x 4 hbarta hbarta 4096 Apr 13 10:34 [email protected]
drwxrwxr-x 5 hbarta hbarta 4096 Mar 27 07:45 [email protected]
drwxrwxr-x 5 hbarta hbarta 4096 Feb  4 15:20 multi-monitors-add-on@spin83
drwxrwxr-x 4 hbarta hbarta 4096 Feb  4 15:21 [email protected]
drwxrwxr-x 3 hbarta hbarta 4096 Apr 13 10:29 [email protected]
drwxrwxr-x 3 hbarta hbarta 4096 Jan 30 19:23 [email protected]
drwxrwxr-x 2 hbarta hbarta 4096 Jan 30 19:20 [email protected]

    Add them back one at a time to see which ones work. Restart gnome-shell between changes.

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