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Adam Monsen
Asked: 2019-12-08 16:00:29 +0800 CST

google-musicmanager Couldn't connect to Google Play

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I've been using Google Music Manager for a while (years?) on Ubuntu 16.04 and 18.04 and suddenly today it can't connect. It asks for my login and password, then my password again with a captcha, then an MFA code, then it says "Couldn't connect to Google Play - Check your internet connection and try again" (screenshot below). The "Retry" button has no noticeable effect. I can reach other sites and services on the Internet just fine. I don't have any outbound firewall filters configured.

I tried tips from here and here -- no luck.

Here's a screenshot of the error:

google music manager displaying google play connection error

google 18.04

1 Answers

  1. I ran into this issue as well - I had already installed Google MusicManager at some point, and blew it up when I installed an update.

    My solution was to COMPLETELY remove it and its configuration. First, removing it completely via apt:

    sudo apt-get purge google-musicmanager-beta

    Then, tracked down all remaining files that referenced it and removed them, including within my own profile:

    cd / find . -iname '*musicmanager*' rm <anything that was found above>

    Then I reinstalled, and it came up with initial setup dialogs and worked properly. Note that there have been comments that for people with two-factor auth using the feature to just click "Yes" on the phone doesn't work - I had it send me a text message with an auth code instead and it authenticated just fine.

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