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Blankman
Asked: 2020-01-03 19:34:36 +0800 CST

Screen freezes right after login or if I move the mouse

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I just bought a thinkpad x1 carbon extreme (i7 16GB, 512GB) and I installed Ubuntu 18.04.3 LTS using a USB.

So the installation went smooth, and once I hit the login screen this is what happened

  1. first time I entered my login and password, hit enter and the login screen goes away and its a blank screen with just the background and its frozen

    1. second time around after a hard reboot I enter my login and password, this time use the trackpad to click the login button and it froze

    2. third time I selected ubuntu with advanced options and did recovery mode and I was able to login and even install some packages etc. Once I rebooted and tried normal boot it froze again.

What could the issue be here?

Update When I boot ubuntu from my USB drive everything worked fine. I was able to connect my wifi, download some packages and I did not notice any issues at all.

thinkpad login-screen

1 Answers

  1. Best Answer

    You have to install the proprietary linux graphic drivers for your GPU, in your case, the NVIDIA® GeForce® GTX 1050 Ti Max-Q.

    Click Ctrl+Alt+F2 at your login screen to access your command line, or, you can boot into recovery mode and open the terminal.

    Now run the following commands:

    $ sudo add-apt-repository ppa:graphics-drivers/ppa
$ sudo apt update

    You can now install the driver by running:

    $ sudo ubuntu-drivers autoinstall

    Alternatively, if you know the exact driver you need (probably nvidia-390 for your card), you can run:

    $ sudo apt install nvidia-(driver-number)$

    If the installation is successful you can now run sudo reboot and use your laptop.

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