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Lorenzo Cecchi
Asked: 2020-04-22 09:20:40 +0800 CST

High-pitched, accelerated voice with Logitech C270

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I have some issues when recording/videocalling with Logitech C270 USB webcam: my voice is high-pitched, accelerated, squeaky. The odd thing is that this happens sometimes, not always, and independently from software used (Teams, Skype, Meet, Audacity, arecord, audio-recorder, Telegram); every time it happens, I get a

usb 1-2: reset high-speed USB device number 3 using ehci-pci

in dmesg output. More information:

  • Using audio-recorder I can distinguish when my recording is going to be "bad" because time flows more slowly (a 3 s recording lasts 5-6 s);
  • I have the same problem on Kubuntu 18.04 and MX 19.1;

  • Restarting pulseaudio by

    pulseaudio -k
pulseaudio --start

    sometimes fixes, sometimes not;

  • Setting -r 16000 when invoking arecord doesn't fix (I tried this since many people solved similar issues by changing default sample rate in pulseaudio settings, which I have not tried since my issue is not exactly the same);

  • The only application I had no issues with (if I remember correctly) is guvcview: when recording, anyway, dmesg complains

    uvcvideo: Failed to query (SET_CUR) UVC control 4 on unit 1: -32 (exp. 4).

Please ask for every piece of information you need.

pulseaudio logitech audio-recording

1 Answers

  1. This is an old post but I figured I'd share my input. I have the same issues with the Logitech C270. My best solution is to get a new webcam. I have done lots of googling and experimenting with no luck. It is likely a driver/hardware issue and nothing that we can easily fix.

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