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Martin Lopez Funes
Asked: 2020-06-04 15:28:36 +0800 CST

Ubuntu software error "Error opening directory "/usr/share/appdata": No such file or directory"

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I'm new to Ubuntu 20.04. When I try to install or deinstall using Ubuntu Software I get this message:

Sorry, something went wrong: Error opening directory "/usr/share/appdata": No such file or directory.

How can fix this?

Thanks in advance.

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3 Answers

  1. Ran into the same issue today, ending the process and re-opening it resolved it for me.

    Steps to reproduce what I did:

    • Open System Monitor and search for snap-store
    • Select the snap-store process and hit End Process
    • Re-open Ubuntu Software

    On the technical side of things this looks like a minor permissions issue, not much to worry about.

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  2. I couldn't kill the snap-store process so I just restarted my computer to clear the error.

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  3. Get the pid and kill it:

    $ ps -aux | grep snap-store

user1 1591 0.0 0.8 1338376 138668 ?  Sl Feb01 3:04 /snap/snap-store/467/usr/bin/snap-store --gapplication-service

$ kill -9 1591

    Reopen ubuntu software

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