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mohammads
Asked: 2021-02-19 02:16:40 +0800 CST

RPI3 - Ubuntu 20.10 Unable to contact snap store

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I’ve installed ubuntu 20.10 on my RPi3-B (groovy-arm64). It’s fully upgraded-to-day. when I tried to refresh packages(like lxd), it returned:

ubuntu@ubuntu:~$ sudo snap refresh lxd
error: unable to contact snap store

The Internet connection is fine and other apps work perfectly. snap can’t refresh, find and install any package! I’m NOT behind any proxy.

snap known serial returns a valid device-key.

The ping and curl of the api.snapcraft.io is satisfying:

ubuntu@ubuntu:~$ ping api.snapcraft.io
PING api.snapcraft.io (91.189.92.38) 56(84) bytes of data.
64 bytes from api.snapcraft.io (91.189.92.38): icmp_seq=1 ttl=47 time=151 ms
64 bytes from api.snapcraft.io (91.189.92.38): icmp_seq=2 ttl=47 time=138 ms
64 bytes from api.snapcraft.io (91.189.92.38): icmp_seq=3 ttl=47 time=149 ms
64 bytes from api.snapcraft.io (91.189.92.38): icmp_seq=4 ttl=47 time=151 ms

ubuntu@ubuntu:~$ curl https://api.snapcraft.io/
snapcraft.io store API service - Copyright 2018-2019 Canonical.

Here is more info:

ubuntu@ubuntu:~$ snap debug connectivity
Connectivity status:
*api.snapcraft.io: unreachable
error: 1 servers unreachable

Another output:

ubuntu@ubuntu:~$ snap tasks 3
Status Spawn Ready Summary
Done today at 10:41 UTC today at 11:03 UTC Generate device key
Error today at 10:41 UTC today at 11:03 UTC Request device serial
…
Request device serial
2021-02-16T10:49:57Z ERROR cannot retrieve request-id for making a request for a serial: Post “https://api.snapcraft.io/api/v1/snaps/auth/request-id”: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
2021-02-16T10:51:28Z ERROR cannot retrieve request-id for making a request for a serial: Post “https://api.snapcraft.io/api/v1/snaps/auth/request-id”: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
2021-02-16T10:52:58Z ERROR cannot retrieve request-id for making a request for a serial: Post “https://api.snapcraft.io/api/v1/snaps/auth/request-id”: context deadline exceeded (Client.Timeout exceeded while awaiting headers)
2021-02-16T10:54:28Z ERROR cannot retrieve request-id for making a request for a serial: Post “https://api.snapcraft.io/api/v1/snaps/auth/request-id”: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
2021-02-16T10:55:59Z ERROR cannot retrieve request-id for making a request for a serial: Post “https://api.snapcraft.io/api/v1/snaps/auth/request-id”: context deadline exceeded (Client.Timeout exceeded while awaiting headers)
2021-02-16T10:57:29Z ERROR cannot retrieve request-id for making a request for a serial: Post “https://api.snapcraft.io/api/v1/snaps/auth/request-id”: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
2021-02-16T10:58:59Z ERROR cannot retrieve request-id for making a request for a serial: Post “https://api.snapcraft.io/api/v1/snaps/auth/request-id”: context deadline exceeded (Client.Timeout exceeded while awaiting headers)
2021-02-16T11:00:29Z ERROR cannot retrieve request-id for making a request for a serial: Post “https://api.snapcraft.io/api/v1/snaps/auth/request-id”: context deadline exceeded (Client.Timeout exceeded while awaiting headers)
2021-02-16T11:02:00Z ERROR cannot retrieve request-id for making a request for a serial: Post “https://api.snapcraft.io/api/v1/snaps/auth/request-id”: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
2021-02-16T11:03:30Z ERROR cannot retrieve request-id for making a request for a serial: Post “https://api.snapcraft.io/api/v1/snaps/auth/request-id”: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)

snap is working fine on my laptop (focal-amd64).

anybody know where the problem is???

Thank you all

UPDATE:

After some days, now it's working; so weird!

ubuntu@ubuntu:~$ sudo snap refresh
All snaps up to date.
snap

0 Answers