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Figaro
Asked: 2021-04-07 17:44:44 +0800 CST

Zoom won't close and more common issues

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I'm an Ubuntu 20.04 user and I've been experimenting some issues I won't normally experiment on Windows while using Zoom application.

Installation:

sudo snap install zoom-client

Some Problems:
First of all, when I close all the windows related to Zoom via Top Bar
All the instances disappear from the task bar, but the proccess won't end on the system monitor as shown below:

Zoom on System Monitor Still Open

This wouldn't be a problem if I didn't need to end it before opening Zoom again (which is another problem by itself). Every time I close all the Zoom related windows I have to go to system monitor to end the process. Otherwise, If I try to open again the application I won't get any answer from the computer.

Finally, there are some cases when Zoom randomly crashes showing the following message:

enter image description here

However, when I open the system monitor the zoom process is still running, so if I try to open the application again I get no response until I kill the process on system monitor.

20.04

1 Answers

  1. Best Answer

    Zoom is difficult to close

    The close button ❌ on the top right corner of the Zoom window does not actually close the app. It minimizes the app and removed the app icon from the Dash/Dock (the left panel in Ubuntu). Normally Zoom icon in the system-trey/app-inidiator (top panel) would alert you that Zoom is not closed and close Zoom from there. However, a bug is preventing Zoom icon from appearing in the system-trey.

    Check Zoom Settings

    First, let us change the default setting so that you are visually reminded that Zoom is not closed when you click the ❌ button.

    Click on the Zoom settings cog icon on the top right of the Zoom window.

    enter image description here

    On the General tab, uncheck When closed minimize windows to the notification area instead of the task bar.

    enter image description here

    Note, this will not close zoom when you click on the close icon ❌. But now you will see that Zoom was not really closed. You can close Zoom by using the context menu of the Zoom icon on the Dock.

    enter image description here

    There is a bug in gnome-shell-extension-appindicator

    This bug prevents the Zoom icon showing up in the system trey if Zoom is set to start automatically on login.

    See No system tray detected after latest update for some applications for various workarounds for this bug.

    Hope this helps

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