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Asked: 2021-10-23 15:46:55 +0800 CST

What is Ubuntu Advantage doing on my (fully supported) 20.04 box, what is it checking for twice a day, and can I get rid of it?

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This is an update of What is Ubuntu Advantage doing on my (fully supported) 18.04 box, what is it checking for twice a day, and can I get rid of it? for 20.04, because the answer is different.

Re: ubuntu-advantage-tools, looks like every 12 hours it wakes up, looks for something on my system, does not find it, and goes away.

I don't remember installing anything called ubuntu advantage on purpose and from what I can tell, it's used for systems that are past their EOL, which this 20.04 system is decidedly not.

Also, I can't find a service called ubuntu advantage or an entry in cron.

What is this thing trying to to do, how is it running, and how do I get rid of it?

20.04

1 Answers

  1. Best Answer

    This fine answer works great for 18.04.

    It tells you to remove the package which is great because on 18.04 it only removes the additional package ubuntu-minimal.

    However, on 20.04 it wants to remove a lot more stuff, namely

    • ttf-mscorefonts-installer
    • ubuntu-release-upgrader-gtk
    • update-manager
    • update-manager-core
    • update-notifier
    • update-notifier-common

    because of the following dependency tree:

    $ aptitude why ubuntu-advantage-tools
i   ttf-mscorefonts-installer Depends update-notifier-common (>= 0.119ubuntu2)
i A update-notifier-common    Depends update-manager-core (>= 1:17.04.2)      
i A update-manager-core       Depends ubuntu-advantage-tools

    That's unacceptable, so we have to look for another way. And here it is.

    1. Stop and mask the services

      sudo systemctl stop ua-messaging.timer
sudo systemctl stop ua-messaging.service
sudo systemctl stop ua-timer.timer
sudo systemctl mask ua-messaging.timer
sudo systemctl mask ua-messaging.service
sudo systemctl mask ua-timer.timer

    2. Check that it worked

      systemctl status ua-messaging.service
systemctl status ua-messaging.timer
systemctl status ua-timer.timer

      You should see a status like this for each

      $ systemctl status ua-messaging.service
* ua-messaging.service
    Loaded: masked (Reason: Unit ua-messaging.service is masked.)
    Active: inactive (dead)
$ systemctl status ua-messaging.timer
* ua-messaging.timer
    Loaded: masked (Reason: Unit ua-messaging.timer is masked.)
    Active: inactive (dead) since Fri 2021-11-12 23:10:16 GMT; 1min 2s ago
   Trigger: n/a

Nov 12 01:09:42 focal systemd[1]: Started Ubuntu Advantage update messaging.
Nov 12 01:10:16 focal systemd[1]: ua-messaging.timer: Succeeded.
Nov 12 01:10:16 focal systemd[1]: Stopped Ubuntu Advantage update messaging.
$ systemctl status ua-timer.timer
* ua-timer.timer
    Loaded: masked (Reason: Unit ua-timer.timer is masked.)
    Active: inactive (dead)
   Trigger: n/a

    3. Remove the APT hook (see this answer for details why)

      sudo rm /etc/apt/apt.conf.d/20apt-esm-hook.conf

    and after a day or so check /var/log/ubuntu-advantage.log to confirm it is not running any more.

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