The Problem: I'm in Spain and my friend in America is new to Ubuntu and he has a tower pc that he installed Ubuntu Mate on, but then I find out that he has zero access to any ethernet (no friends have it, can't use his works, can't use his family, nothing!)
He does have wifi on his phone but no ethernet on it.
We have been trying to download drivers for about 2 weeks but we can only find driver packs for windows (we download then unzip and find only exe files)
We have got a netgear usb wireless adapter that the local store recommended him to buy but I checked the netgear website and found that the sticks software is only made for win10
I thought that I would just get him to click: start menu > additional drivers
then it would auto detect everything and he'd be fine but I was wrong and I have no idea of what I am doing.
I found this command to detect his wireless networking card on his pc:
lshw -C network
WARNING: you should run this program as super-user.
*-network
description: Ethernet interface
product: 82579LM Gigabit Network Connection (Lewisville)
vendor: Intel Corporation
physical id: 19
bus info: pci@0000:00:19.0
logical name: eno1
version: 04
serial: 00:22:4d:9e:7d:ce
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=5.11.0-27-generic firmware=0.13-4 latency=0 link=no multicast=yes port=twisted pair
resources: irq:29 memory:fe500000-fe51ffff memory:fe528000-fe528fff ioport:f080(size=32)
WARNING: output may be incomplete or inaccurate, you should run this program as super-user.
Can someone please give advice, I'm at a total loss of how to help.
UPDATE
sudo lshw -C network
[sudo] password for [redacted]:
*-network
description: Ethernet interface
product: 82579LM Gigabit Network Connection (Lewisville)
vendor: Intel Corporation
physical id: 19
bus info: pci@0000:00:19.0
logical name: eno1
version: 04
serial: 00:22:4d:9e:7d:ce
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=5.11.0-27-generic firmware=0.13-4 latency=0 link=no multicast=yes port=twisted pair
resources: irq:29 memory:fe500000-fe51ffff memory:fe528000-fe528fff ioport:f080(size=32)
lsusb; lsmod|grep cfg
Bus 002 Device 005: ID 0781:5575 SanDisk Corp. Cruzer Glide
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID c0f4:01b0
Bus 001 Device 003: ID 0000:3825
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
snd_intel_dspcfg 28672 1 snd_hda_intel
soundwire_intel 40960 1 snd_intel_dspcfg
@jeremy31
Q: Your question seems unclear: Are you trying to set up wired (ethernet) networking? Or are you trying to set up wireless (wifi) networking? – @user535733
A: We are unable to get any physical Ethernet, so we cant get wifi drivers. We just want to surf.
UPDATE 2
lspci -nnk | grep net -A2
00:19.0 Ethernet controller [0200]: Intel Corporation 82579LM Gigabit Network Connection (Lewisville) [8086:1502] (rev 04)
DeviceName: Intel(R) 82579LM Gigabit Ethernet Device
Subsystem: Intel Corporation 82579LM Gigabit Network Connection (Lewisville) [8086:200f]
Kernel driver in use: e1000e
Per the above; I think he is suppose to install this https://www.intel.com/content/www/us/en/support/articles/000005480/ethernet-products.html (for the e1000e)
But, it says he needs to do
apt-get install linux-headers-$(uname -r)
apt-get install gcc make
How can he do it without the internet??
UPDATE 3
We can now tether successfully from his phone and can surf the web, but we do not find the WIFI drivers in additional drivers and we have done both a full update and upgrade. So I am puzzled - what are we meant to do now?
Thank you all.
0 Answers