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Accepted
SannUlya
Asked: 2022-04-19 05:35:57 +0800 CST

Error: libcrypto.so.1.1: could not open while try run WPS-Office on Ubuntu 22.04 (Jammy Jellyfish)

  • 772

Introduction

Hello I am user Ubuntu 22.04 (Jammy Jellyfish)

In the last version ubuntu i used (Ubuntu 21.10). Previously I could run wps-office from shortcut or terminal. However after I upgraded my ubuntu to version 22.04 (Jammy Jellyfish) and upgraded my kernel to Linux version 5.17.3-051703-generic. I can't run my wps, and when I run it in terminal it doesn't give output anything like a program that has stopped. But when I run it with command sudo wps it running well.

Some of the tests I have tried are running the wps binary files directly from the /opt/kingsoft/wps-office/office6 directory.

Run without sudo

If I try to run wps-office use command $ ./wps it will give the output like:

sann@sann-x86-64:/opt/kingsoft/wps-office/office6$ ./wps
dlopen /opt/kingsoft/wps-office/office6/libkprometheus.so failed , error: libcrypto.so.1.1: could not open shared object file: No such file or directory

Run with sudo

But if I try to run wps-office use command $ sudo ./wps the applications is running well.

The Question

How to run my wps-office without root access like usual, because it will give output error: libcrypto.so.1.1: could not open from binary files?

By the way my specifications:

$ hostnamectl
       Icon name: computer-laptop
         Chassis: laptop
      Machine ID: bf04614f92c14cfc852e40a21044494b
         Boot ID: 9e24b1c62abb423dab886b65d3ecc9ed
Operating System: Ubuntu Jammy Jellyfish (development branch)
          Kernel: Linux 5.17.3-051703-generic
    Architecture: x86-64
 Hardware Vendor: Acer
  Hardware Model: One Z1402

$ lsb_release -a
LSB Version:    core-11.1.0ubuntu4-noarch:printing-11.1.0ubuntu4-noarch:security-11.1.0ubuntu4-noarch
Distributor ID: Ubuntu
Description:    Ubuntu Jammy Jellyfish (development branch)
Release:        22.04
Codename:       jammy

I'm very grateful for the help (:

wps-office

3 Answers

  1. Best Answer

    Same problem also found on Xubuntu 22.04, wps office only run with sudo.

    Solved : Manual install libssl-1.1 package, it's works and wps office can running without sudo again.

    wget https://mirror.umd.edu/ubuntu/ubuntu/pool/main/o/openssl/libssl1.1_1.1.1f-1ubuntu2.13_amd64.deb

dpkg -i libssl1.1_1.1.1f-1ubuntu2.13_amd64.deb
    • 5

  2. I've got the same issue here. It looks it's all about permission of two files libcrypto.so and libssl.so under folder /opt/kingsoft/wps-office/office6. Changing their permission to 755 will work.

    • 5

  3. I had a similar problem. WPS Office 11 wasn't starting in Ubuntu 22.04, but without any errors in the terminal. And it was starting just fine when using sudo wps.

    Solution the solved my problem:

    1. Download the .rpm package and convert it with alien to .deb

      sudo alien wps-office-11.1.0.10976.XA-1.x86_64.rpm

    2. install the new .deb package

      sudo apt install ./wps-office-11.1.0.10976.XA-1.x86_64.deb

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