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berkay945
Asked: 2023-12-10 04:56:28 +0800 CST

Wifi and Bluetooth not working on Ubuntu 23.10

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I recently updated from 23.04 to 23.10 and since then both Wifi and Bluetooth stopped working. There is no option for Wifi in the settings and I cannot turn on Bluetooth, but wired network seems to work fine. A screenshot from Network settings (sorry for German interface)

I have Inter Tiger Lake PCH CNVi WiFi network controller and Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller.

Let me know if you need any more information. Thanks in advance.

Edit: Here is the result of sudo lshw -C network if needed. And that is how my "Additional Drivers" tab looks like.

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wireless

2 Answers

  1. You need firmware! With a temporary internet connection by ethernet, tethering or whatever means possible, open a terminal and do:

    sudo apt update
sudo apt install --reinstall linux-firmware

    Reboot. You should be all set.

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  2. Best Answer

    Your update didn't upgrade the kernel for some reason and the older kernel didn't recognized the zstd compressed firmware files, doing sudo apt install --reinstall linux-generic got the correct kernel installed

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