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Gaurav Butola
Asked: 2011-02-24 08:09:26 +0800 CST

Why does Empathy say my connection is untrusted?

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Today when I opened Empathy on Ubuntu 10.10 I got this unusual error box. I have never got this warning about an untrusted connection before.

What should I do? Is it a security risk if I continue without a second guess?

screenshot of the dialog box

empathy

4 Answers

  1. They let their SSL certificate lapse, while funny, not really a big deal with facebook. If it were say your bank you should back off. This was quite in the news but happened. No worries though. As you can see here it is not the first time they let it happen http://www.liewcf.com/facebook-ssl-certificate-6695/

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  2. The problem is not that it is expired. The problem is that it is self-signed and Empathy does not recognize the issuer as a Certificate Authority.

    My problem is that I check the box "Remember this choice for future connections" and click Continue, but I am still prompted every time I log in.

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  3. Best Answer

    There is a bug open on Launchpad relating to the DigiCert certificates not being installed:

    https://bugs.launchpad.net/ubuntu/+source/ca-certificates/+bug/742889

    If you're seeing this issue, please mark the bug as affecting you; it may help expedite a fix.

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  4. I found this article.

    The solution was to export DigiCert High Assurance CA-3 from firefox preferences

    Edit > Preferences > Advanced > Encryption > View Certificates > Authorities

    Save as DigiCertHighAssuranceCA-3.crt

    Copy to /usr/share/ca-certificates/mozilla (file owner should be root)

    Run sudo dpkg-reconfigure ca-certificates and check all certificates including DigiCert High Assurance CA-3 which were previously unchecked.

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