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Moha the almighty camel
Asked: 2014-08-04 04:34:54 +0800 CST

Skype shows "Virtual device" for Microphone, speakers and ringing

  • 772

I have Ubuntu 14.04.1 and Skype 4.03.0.37. my audio devices are working fine but when I make Skype calls I can't hear the other person neither they can hear me.

when I checked Skype audio settings it showed virtual device as the only option for all devices.

I tried a lot of proposed solutions on the web and nothing helped.

what could be the problem and how can I fix it?
I know there is not a lot of details in the question to help, what extra details do I need to provide ?

Thank you so much.

sound

4 Answers

  1. Best Answer

    finally solved. I am running a 64-bit machine and a 32-bit Skype, so I just installed the libpulse 32 bit version:

    sudo apt-get install libpulse0:i386 is all what was needed to solve the problem

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  2. I had your problem as well and solved it by installing pulseaudio and it's dependencies (packages paprefs, pavucontrol, pavumeter are not necessary, at least Skype works without them). I restarted Skype, and now it lists "PulseAudio Server (local)" for microphone, speaker and ring tone. Seems like a missing dependency in the skype package.

    • 6

  3. In my case, the reason is that I don't use PulseAudio and "as of version 4.3, the ALSA sound system is no longer supported without PulseAudio" (source)

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  4. The "solve everything" command from https://help.ubuntu.com/community/SoundTroubleshootingProcedure made it work on Ubuntu 15.10.

    Warning: This solution may create problems for users of the other flavors of Ubuntu like Lubuntu.

    sudo apt-get update;sudo apt-get dist-upgrade; sudo apt-get install pavucontrol linux-sound-base alsa-base alsa-utils lightdm ubuntu-desktop  linux-image-`uname -r` libasound2; sudo apt-get -y --reinstall install linux-sound-base alsa-base alsa-utils lightdm ubuntu-desktop  linux-image-`uname -r` libasound2; killall pulseaudio; rm -r ~/.pulse*; ubuntu-support-status; sudo usermod -aG `cat /etc/group | grep -e '^pulse:' -e '^audio:' -e '^pulse-access:' -e '^pulse-rt:' -e '^video:' | awk -F: '{print $1}' | tr '\n' ',' | sed 's:,$::g'` `whoami`

    Then reboot.

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