Home / ubuntu / Questions / 61212
Accepted
Strae
Asked: 2011-09-14 05:15:36 +0800 CST

Call transfer/forward with Ekiga/Jitsi?

  • 772

Im trying to configure my Lucid 10.04.03 in order to work with Sip phones;

Actually, Ekiga and Jitsi* works fine, except for the call transfer/forward, that is very important for me.

With Ekiga, i press first H to hole, then T to transfer, then the number of a my colleague, but nothings happen.

With Jitsi, i get an "not implemented" error, lose the call and keep the sip account busy for about 30 seconds (strange thing is that jitsi should implement the transfer in the last stable version, but i tryed both the nighly and the stable)

Twinkle, Linphone, QuteCom; I've tryed them all but noone works with transfer/forward.

Any idea?

p.s: I'll love to get jitsi work becose it support even gtalk/jabber, so i can have 1 app to all my contacs.

UPDATE From the Twinkle manual:

When you want to transfer a standing call to another party you press the Xfer button. This will popup a dialog box from which you can choose what kind of call transfer you want.

Blind call transfer Transfer with consultation Transfer to other line

Call transfer will only work if your SIP provider and/or the remote party supports the proper SIP extensions.

this could be the reason why my xfer button is disabled, but my colleagues can transfer call without problem, they're using X-Lite on MacOsx, so i guess my sip does support call transfer...

voip

1 Answers

  1. Best Answer

    I didn't try the others recently but I have twinkle working very well here with call transfer since 2007 on many machines. Does your PBX (or sip provider) is configured/allow call transfer?

    Update:

    Transferring with twinkle:

    1) Attended transfer:

    1 Press Hold
2 Select the free line
3 Call inernal number and talk to colleague
4 Press Bye (and your colleague also needs to shutdown the call)
5 Do Blind transfer (next item) if OK to transfer or talk with caller

    2) Blind transfer

    1 Press XFer, enter internal number and select Blind Tranfer
2 Press OK

    The problem with blind transfer is that if the destination is not available, the external call is lost. This happens with all softphones I tried but I guess you can change that doing some work on Asterisk if you are using it as PBX.

    • 4