Questions[asus](ubuntu)

Running Ubuntu 22.04, Kernel 5.15.0-40-generic x86_64 Since the last kernel update about 3 weeks ago, I have started to get the following errors:-

I have updated the ASUS laptop with the latest BIOS version V322 - but this has done nothing.

ACPI errors shown here...
[    0.341051] ACPI BIOS Error (bug): Could not resolve symbol [\_PR.PR00._CPC], AE_NOT_FOUND (20210730/psargs-330)
[    0.341075] ACPI Error: Aborting method \_PR.PR01._CPC due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[    0.341153] ACPI BIOS Error (bug): Could not resolve symbol [\_PR.PR00._CPC], AE_NOT_FOUND (20210730/psargs-330)
[    0.341171] ACPI Error: Aborting method \_PR.PR02._CPC due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[    0.341250] ACPI BIOS Error (bug): Could not resolve symbol [\_PR.PR00._CPC], AE_NOT_FOUND (20210730/psargs-330)
[    0.341268] ACPI Error: Aborting method \_PR.PR03._CPC due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[    0.342812] ACPI: thermal: Thermal Zone [THRM] (34 C)

Short Version

On Ubuntu 20.04 cannot get internal and external monitor working at the same time. Can have internal only with default drivers OR external only with manually installed NVIDIA driver. Help!

My system is an ASUS TUF A15 Gaming laptop (FA506). It has an AMD® Ryzen™ 7 4800H Processor with integrated graphics and a NVIDIA RTX 2060.

• Fresh Ubuntu 20.04 Install
• Need to set nouveau.modeset=0 in grub entry to get graphics to work
• External displays not detected
• Ubuntu 20.04 does not show anything in the Additional Drivers dialog
• Installing nvidia-driver-440 and running nvidia-xconfig gets the nvidia card working but only the external display (displayport on usbc port) is detected, internal display is not working
• Can switch back to internal display only by deleting /etc/X11/xorg.conf and rebooting but then lose external displays and NVIDIA driver not being used
• Can switch back to NVIDIA by running nvidia-xconfig again and rebooting

Long Version

After a fresh Ubuntu 20.04 install (with installing proprietary software enabled) the laptop boots to back screen with the text

[    7.779369] ucsi_acpi USBC000:00: PPM init failed (-110)

I can log in by switching to a virtual terminal with ctrl + alt + F2. After I log in the screen is spammed for over a minute with message:

[   80.199703] nouveau 0000:01:00.0 fifo: SCHED_ERROR 08 []

Followed by

[   80.206302] nouveau 0000:01:00.0 DRM: failed to idle channel 0 [DRM]

After this I can access the terminal. Based on internet advice I can modify the linux grub entry by changing the a line of /etc/default/grub from:

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

to

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash nouveau.modeset=0"

and running

sudo update-grub

After reboot I get the gdm login screen and can log in to a graphical session but if I connect an external it is not detected. Output of xrandr with or without external monitors connect via DisplayPort-USBC and HDMI is

xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1920 x 1080, current 1920 x 1080, maximum 1920 x 1080
default connected primary 1920x1080+0+0 0mm x 0mm
   1920x1080     77.00*

Nvidia drivers have not been installed so I first update the system with sudo apt update and sudo apt dist-upgrade and reboot. I check the Additional Drivers tab of Software & Updates but it says "No additional drivers available". Running ubuntu-drivers devices shows nothing.

Next best advice is to install the nvidia drivers through apt

sudo apt install nvidia-driver-440 

After reboot the monitor situation is unchanged still only internal montior. xrandr output is the same, but Nvidia driver is now installed. nvidia-smi shows:

Thu May 28 09:42:22 2020       
+-----------------------------------------------------------------------------+
| NVIDIA-SMI 440.64       Driver Version: 440.64       CUDA Version: 10.2     |
|-------------------------------+----------------------+----------------------+
| GPU  Name        Persistence-M| Bus-Id        Disp.A | Volatile Uncorr. ECC |
| Fan  Temp  Perf  Pwr:Usage/Cap|         Memory-Usage | GPU-Util  Compute M. |
|===============================+======================+======================|
|   0  GeForce RTX 2060    Off  | 00000000:01:00.0 Off |                  N/A |
| N/A   46C    P0     9W /  N/A |      0MiB /  5934MiB |      0%      Default |
+-------------------------------+----------------------+----------------------+

+-----------------------------------------------------------------------------+
| Processes:                                                       GPU Memory |
|  GPU       PID   Type   Process name                             Usage      |
|=============================================================================|
|  No running processes found                                                 |
+-----------------------------------------------------------------------------+

nvidia-settings shows a small empty window. Launching is from the terminal prints:

ERROR: Unable to load info from any available system


(nvidia-settings:2986): GLib-GObject-CRITICAL **: 09:45:58.786: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
** Message: 09:45:58.789: PRIME: No offloading required. Abort
** Message: 09:45:58.789: PRIME: is it supported? no

Now I run sudo nvidia-xconfig to generate /etc/X11/xorg.conf. After a reboot THE EXTERNAL MONITOR IS WORKING I get the normal gdm login screen on my external (displayport) monitor and can login to a graphical session yay. Sadly the internal monitor is no longer detected and just shows the ASUS logo. nvidia-settings dialog now has all the options I would expect (launching from terminal gives the same output as before)

As requested by kanehekili the output of xrandr -q is now:

Screen 0: minimum 8 x 8, current 2560 x 1440, maximum 32767 x 32767
DP-0 connected primary 2560x1440+0+0 (normal left inverted right x axis y axis) 597mm x 336mm
   2560x1440     60.00*+ 144.00   120.00    84.98  
   1920x1080     60.00    59.94    50.00  
   1680x1050     59.95  
   1440x900      59.89  
   1440x576      50.00  
   1440x480      59.94  
   1280x1024     75.02    60.02  
   1280x960      60.00  
   1280x720      60.00    59.94    50.00  
   1152x864      75.00  
   1024x768      75.03    70.07    60.00  
   800x600       75.00    72.19    60.32    56.25  
   720x576       50.00  
   720x480       59.94  
   640x480       75.00    72.81    59.94    59.93  
DP-1 disconnected (normal left inverted right x axis y axis)

full output of lspci -vv is here. But entries for graphics devices as follows:

01:00.0 VGA compatible controller: NVIDIA Corporation TU106 [GeForce RTX 2060] (rev a1) (prog-if 00 [VGA controller])
    Subsystem: ASUSTeK Computer Inc. Device 1e21
    Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
    Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0
    Interrupt: pin A routed to IRQ 94
    Region 0: Memory at fb000000 (32-bit, non-prefetchable) [size=16M]
    Region 1: Memory at b0000000 (64-bit, prefetchable) [size=256M]
    Region 3: Memory at c0000000 (64-bit, prefetchable) [size=32M]
    Region 5: I/O ports at f000 [size=128]
    Expansion ROM at fc000000 [virtual] [disabled] [size=512K]
    Capabilities: <access denied>
    Kernel driver in use: nvidia
    Kernel modules: nvidiafb, nouveau, nvidia_drm, nvidia

06:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Renoir (rev c6) (prog-if 00 [VGA controller])
    Subsystem: ASUSTeK Computer Inc. Renoir
    Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
    Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0, Cache Line Size: 64 bytes
    Interrupt: pin A routed to IRQ 255
    Region 0: Memory at d0000000 (64-bit, prefetchable) [size=256M]
    Region 2: Memory at e0000000 (64-bit, prefetchable) [size=2M]
    Region 4: I/O ports at c000 [disabled] [size=256]
    Region 5: Memory at fc500000 (32-bit, non-prefetchable) [size=512K]
    Capabilities: <access denied>
    Kernel modules: amdgpu

PLEASE HELP ME FIGURE THIS OUT

From my internet searching I am not the only one battling with this AMD/NVIDIA hybrid graphics configuration. The holy grail would be seamless integration of the two graphics cards to save battery when possible and use dicrete graphics when needed but I will happily settle for permanent power guzzling nvidia with both monitors working!

From my research the core of the issue is that the nvidia card is hard wired to the displayport and the integrated graphics are connected to the internal montior. Ideally the nvidia can render to a buffer which can be copied to the integrated graphics but I don't know the specifics and don't know how to configure this.

Note: Some internet advice has recommended adding the nvidia ppa before installing nvidia drivers:

sudo add-apt-repository ppa:graphics-drivers/ppa
sudo apt-get update

I have tried this in the past but there is no difference, the nvidia-driver-440 package in that ppa and the ubuntu repository are the same version 440.82+really.440.64-0ubuntu6 and there is no change to the Additional Drivers tab.

Also note: I have secure boot disabled

Edit: This post Ubuntu 20.04 does not recognize second monitor

Suggests installing nvidia-driver-435 but in my case this does not solve the issue.

I have a partial answer to my own question but would still like help.

After reading this reddit post I came to suspect that the kernel version in Ubuntu 20.04 which is 5.4 does not have good support for the latest AMD APUs. To test this I installed the latest kernel 5.6.15 using the instructions here. With the newer kernel installed I can now use my HDMI port for an external monitor while running on the integrated graphics. That is by deleting the xorg.conf sudo rm /etc/X11/xorg.conf and rebooting. But when using the nvidia card I can still only use the displayport (on usbc). I would still like to be able to use NVIDIA on the internal display.

I installed Ubuntu 20.04 on my new Asus Zenbook UX533FTC-A8178T laptop coming with Windows 10, in dual boot.

No sound comes out from the speakers, or the headphones jack (while in Windows sound is ok).

I previously tried with 18.04 and it didn't work either. For several days I browsed similar "no sound questions", but it didn't work out. So now I freshly re-installed ubuntu 20.04, updated it, and installed pavucontrol, and inxi only for a fresh start.

Hoping someone can help I put some useful information below.

Thanks, Filippo

(PS I tried manjaro-gnome-19.0.2-200312-linux54.iso, while with Ubuntu 18.04 I tried different kernels: 4.19.0, 4.19.10, 4.19.43 etc etc)

• uname -a

Linux ZenBook 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

• alsamixer

AlsaMixer v1.1.3 ────────────────────────────────────────

│ Card: HDA Intel PCH                                                                   
│ Chip: Realtek ALC294                                                    
│ View: F3:[Playback]                                                                        

Everything is on, "OO", Auto-Mute is disabled

• inxi -SMAG

System:    Host: ZenBook Kernel: 5.4.0-26-generic x86_64 bits: 64 Desktop: Gnome 3.36.1 
           Distro: Ubuntu 20.04 LTS (Focal Fossa) 
Machine:   Type: Laptop System: ASUSTeK product: ZenBook UX534FTC_UX533FTC v: 1.0 
           serial: <superuser/root required> 
           Mobo: ASUSTeK model: UX534FTC v: 1.0 serial: <superuser/root required> 
           UEFI: American Megatrends v: UX534FTC.304 date: 12/16/2019 
Graphics:  Device-1: Intel UHD Graphics driver: i915 v: kernel 
           Device-2: NVIDIA TU117M [GeForce GTX 1650 Mobile / Max-Q] driver: nouveau v: kernel 
           Display: x11 server: X.Org 1.20.8 driver: nouveau resolution: 1920x1080~60Hz 
           OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 20.0.4 
Audio:     Device-1: Intel driver: snd_hda_intel 
           Sound Server: ALSA v: k5.4.0-26-generic 

• pavucontrol

Output devices: Built-in Audio Analog Stereo
Port: Speakers (on which I can see the audio bar moving when playing a youtube video)
Configuration: Analog Stereo Duplex/Analog Stereo Output (same thing)

• cat /etc/modprobe.d/alsa-base.conf

# autoloader aliases
install sound-slot-0 /sbin/modprobe snd-card-0
install sound-slot-1 /sbin/modprobe snd-card-1
install sound-slot-2 /sbin/modprobe snd-card-2
install sound-slot-3 /sbin/modprobe snd-card-3
install sound-slot-4 /sbin/modprobe snd-card-4
install sound-slot-5 /sbin/modprobe snd-card-5
install sound-slot-6 /sbin/modprobe snd-card-6
install sound-slot-7 /sbin/modprobe snd-card-7

# Cause optional modules to be loaded above generic modules
install snd /sbin/modprobe --ignore-install snd $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-ioctl32 ; /sbin/modprobe --quiet --use-blacklist snd-seq ; }
#
# Workaround at bug #499695 (reverted in Ubuntu see LP #319505)
install snd-pcm /sbin/modprobe --ignore-install snd-pcm $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-pcm-oss ; : ; }
install snd-mixer /sbin/modprobe --ignore-install snd-mixer $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-mixer-oss ; : ; }
install snd-seq /sbin/modprobe --ignore-install snd-seq $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; /sbin/modprobe --quiet --use-blacklist snd-seq-oss ; : ; }
#
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# Cause optional modules to be loaded above sound card driver modules
install snd-emu10k1 /sbin/modprobe --ignore-install snd-emu10k1 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-emu10k1-synth ; }
install snd-via82xx /sbin/modprobe --ignore-install snd-via82xx $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq ; }

# Load saa7134-alsa instead of saa7134 (which gets dragged in by it anyway)
install saa7134 /sbin/modprobe --ignore-install saa7134 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist saa7134-alsa ; : ; }
# Prevent abnormal drivers from grabbing index 0
options bt87x index=-2
options cx88_alsa index=-2
options saa7134-alsa index=-2
options snd-atiixp-modem index=-2
options snd-intel8x0m index=-2
options snd-via82xx-modem index=-2
options snd-usb-audio index=-2
options snd-usb-caiaq index=-2
options snd-usb-ua101 index=-2
options snd-usb-us122l index=-2
options snd-usb-usx2y index=-2
# Ubuntu #62691, enable MPU for snd-cmipci
options snd-cmipci mpu_port=0x330 fm_port=0x388
# Keep snd-pcsp from being loaded as first soundcard
options snd-pcsp index=-2
# Keep snd-usb-audio from beeing loaded as first soundcard
options snd-usb-audio index=-2

So I had a working dual boot set up with Ubuntu 18.04 and Windows 10, when I ran an apt upgrade and now I can no longer boot into Ubuntu (windows works fine), with the recovery mode output stuck at “Loading initial ramdisk”. Previously, I’ve noted that my laptop is unable to run Ubuntu 19.04 (but it is able to run 18.10), with it also resulting in the same problem of being stuck on “loading initial ramdisk”.

I ran the yannubuntu boot repair tool, which fixed the problem for exactly one boot - without any apt upgrades or installations, the laptop failed to boot on successive attempts. Boot repair doesn’t work on further attempts either, here is the pastebin from the output: http://paste.ubuntu.com/p/wkGfGdQgJH/

This laptop model has no discrete graphics card so it’s not a driver issue with that.

Running the Linux 5.1.1 kernel, and switching to an older kernel does not help either

I did a fresh complete install of Ubuntu 18.04 on my ASUS M32CD desktop.

Everything during install went fine. At the end it said it was complete complete, and would reboot. Popped the disc out. Rebooted itself back into bios so I changed it back from CD boot as primary to HD.

When it booted up for Ubuntu screen and then everything went black and can’t do anything now! Ugh. Help