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markling
Asked: 2019-10-29 07:51:10 +0800 CST

USB 3.0 hard drive not recognised

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Drive not recognised, it seems, by either USB 3.0 port or USB 2.0 port.

Windows recognised it. I transferred files.

After connecting the drive to the USB 3.0 of a machine running Ubuntu 18.04, (and after a wait for the connection attempt to peter out) dmesg reported this:

$ dmesg

[169126.008899] usb 4-2: new SuperSpeed USB device number 11 using xhci_hcd
[169126.032037] usb 4-2: New USB device found, idVendor=1f75, idProduct=0621
[169126.032042] usb 4-2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
[169126.032044] usb 4-2: SerialNumber: 20181108
[169126.033931] usb-storage 4-2:1.0: USB Mass Storage device detected

[169126.034973] scsi host6: usb-storage 4-2:1.0

[169126.195773] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=926135 PROTO=UDP SPT=8612 DPT=8612 LEN=24 
[169126.195799] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=292671 PROTO=UDP SPT=8612 DPT=8610 LEN=24 
[169126.205975] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=926135 PROTO=UDP SPT=8612 DPT=8612 LEN=24 
[169126.206001] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=292671 PROTO=UDP SPT=8612 DPT=8610 LEN=24 

[169127.807519] scsi 6:0:0:0: Direct-Access     HGST HTS 542020A7E660          PQ: 0 ANSI: 6

[169127.809017] sd 6:0:0:0: Attached scsi generic sg2 type 0

[169127.809215] sd 6:0:0:0: [sdc] 3907029168 512-byte logical blocks: (2.00 TB/1.82 TiB)
[169127.809598] sd 6:0:0:0: [sdc] Write Protect is off
[169127.809600] sd 6:0:0:0: [sdc] Mode Sense: 3b 00 00 00
[169127.810000] sd 6:0:0:0: [sdc] No Caching mode page found
[169127.810004] sd 6:0:0:0: [sdc] Assuming drive cache: write through
[169127.832818]  sdc: sdc1
[169127.834338] sd 6:0:0:0: [sdc] Attached SCSI disk
[169129.780917] usb 4-2: reset SuperSpeed USB device number 11 using xhci_hcd

[169165.980471] usb 4-2: Disable of device-initiated U1 failed.
[169171.100537] usb 4-2: Disable of device-initiated U2 failed.
[169176.476447] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169181.852508] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169182.060401] usb 4-2: device not accepting address 11, error -62
[169187.484415] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169192.860458] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169193.068363] usb 4-2: device not accepting address 11, error -62
[169198.492424] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169203.868520] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169204.076287] usb 4-2: device not accepting address 11, error -62
[169209.500291] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169214.876218] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169215.084150] usb 4-2: device not accepting address 11, error -62
[169215.140359] usb 4-2: USB disconnect, device number 11
[169215.148240] scsi 6:0:0:0: rejecting I/O to offline device
[169215.148252] scsi 6:0:0:0: [sdc] killing request
[169215.148302] scsi 6:0:0:0: [sdc] FAILED Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[169215.148305] scsi 6:0:0:0: [sdc] CDB: Read(10) 28 00 e8 e0 88 00 00 00 08 00
[169215.148307] print_req_error: I/O error, dev sdc, sector 3907028992
[169215.148345] Buffer I/O error on dev sdc, logical block 488378624, async page read
[169220.508875] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169225.884116] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169226.092125] usb 4-2: device not accepting address 12, error -62
[169231.516160] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169236.892208] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169237.100094] usb 4-2: device not accepting address 13, error -62

[169237.128148] usb usb4-port2: attempt power cycle
[169243.292064] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169248.668070] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169248.876792] usb 4-2: device not accepting address 14, error -62

[169254.300038] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169259.675930] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169259.883946] usb 4-2: device not accepting address 15, error -62

[169259.912022] usb usb4-port2: unable to enumerate USB device
[169265.307942] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169270.683973] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169270.891833] usb 4-2: device not accepting address 16, error -62

[169276.315777] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169281.691832] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169281.899806] usb 4-2: device not accepting address 17, error -62

[169281.927873] usb usb4-port2: attempt power cycle
[169288.091813] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event

[169288.091859] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[169290.107782] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command

[169290.315618] usb 4-2: device not accepting address 18, error -62
[169300.635720] xhci_hcd 0000:00:14.0: Command completion event does not match command

[169300.635731] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[169302.651717] xhci_hcd 0000:00:14.0: Timeout while waiting for stop endpoint command

[169307.803656] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[169307.803661] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[169307.803663] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[169312.923668] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event

[169314.939527] xhci_hcd 0000:00:14.0: Error while assigning device slot ID
[169314.939540] xhci_hcd 0000:00:14.0: Max number of devices this xHCI host supports is 32.

[169314.939545] usb usb4-port2: couldn't allocate usb_device

[169315.105188] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=926135 PROTO=UDP SPT=8612 DPT=8612 LEN=24 
[169315.105217] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=292671 PROTO=UDP SPT=8612 DPT=8610 LEN=24 
[169315.115402] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=926135 PROTO=UDP SPT=8612 DPT=8612 LEN=24 
[169315.115430] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=292671 PROTO=UDP SPT=8612 DPT=8610 LEN=24

lsusb said this:

$ sudo lsusb -v -s 4-2:1.0

Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Couldn't open device, some information will be missing
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               3.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         3 
  bMaxPacketSize0         9
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0003 3.0 root hub
  bcdDevice            4.15
  iManufacturer           3 
  iProduct                2 
  iSerial                 1 
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           31
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0004  1x 4 bytes
        bInterval              12
        bMaxBurst               0

Then tried it in a Windows machine and found it worked.

Plugged it back into the Ubuntu machine's USB port, and dmesg reported this:

$ dmesg
[175390.069501] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[175395.189459] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[175397.205418] xhci_hcd 0000:00:14.0: Error while assigning device slot ID
[175397.205431] xhci_hcd 0000:00:14.0: Max number of devices this xHCI host supports is 32.
[175397.205437] usb usb4-port2: couldn't allocate usb_device

Tried it then in a USB 2.0 port, and dmesg reported this:

[175598.684168] usb 1-1.2: new high-speed USB device number 6 using ehci-pci
[175598.795773] usb 1-1.2: New USB device found, idVendor=1f75, idProduct=0621
[175598.795776] usb 1-1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
[175598.795777] usb 1-1.2: SerialNumber: 20181108
[175598.796467] usb-storage 1-1.2:1.0: USB Mass Storage device detected
[175598.802424] scsi host6: usb-storage 1-1.2:1.0
[175598.957489] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=926135 PROTO=UDP SPT=8612 DPT=8612 LEN=24 
[175598.957517] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=292671 PROTO=UDP SPT=8612 DPT=8610 LEN=24 
[175598.967793] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=926135 PROTO=UDP SPT=8612 DPT=8612 LEN=24 
[175598.967821] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=292671 PROTO=UDP SPT=8612 DPT=8610 LEN=24 
[175600.824666] scsi 6:0:0:0: Direct-Access     HGST HTS 542020A7E660          PQ: 0 ANSI: 6
[175600.825716] sd 6:0:0:0: Attached scsi generic sg2 type 0
[175600.827132] sd 6:0:0:0: [sdc] 3907029168 512-byte logical blocks: (2.00 TB/1.82 TiB)
[175600.828436] sd 6:0:0:0: [sdc] Write Protect is off
[175600.828439] sd 6:0:0:0: [sdc] Mode Sense: 3b 00 00 00
[175600.829798] sd 6:0:0:0: [sdc] No Caching mode page found
[175600.829802] sd 6:0:0:0: [sdc] Assuming drive cache: write through
[175600.858324]  sdc: sdc1
[175632.591899] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175632.707535] sd 6:0:0:0: [sdc] Attached SCSI disk
[175663.311697] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175666.135670] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175666.347715] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175666.559678] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175666.775683] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175666.987670] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175667.199679] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175667.310596] sd 6:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[175667.310604] sd 6:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 e8 e0 88 00 00 00 08 00
[175667.310607] print_req_error: I/O error, dev sdc, sector 3907028992
[175667.399694] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175667.611671] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175667.827665] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175668.039670] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175668.255683] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175668.467668] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175668.578592] sd 6:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[175668.578599] sd 6:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 e8 e0 88 00 00 00 08 00
[175668.578602] print_req_error: I/O error, dev sdc, sector 3907028992
[175668.578610] Buffer I/O error on dev sdc, logical block 488378624, async page read
[175669.083610] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175700.175472] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175705.283487] usb 1-1.2: device descriptor read/64, error -110
[175720.899403] usb 1-1.2: device descriptor read/64, error -110
[175721.087342] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175726.275298] usb 1-1.2: device descriptor read/64, error -110
[175741.891194] usb 1-1.2: device descriptor read/64, error -110
[175742.079260] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175752.771151] usb 1-1.2: device not accepting address 6, error -110
[175752.851138] usb 1-1.2: reset high-speed USB device number 6 using ehci-pci
[175763.523167] usb 1-1.2: device not accepting address 6, error -110
[175763.524083] usb 1-1.2: USB disconnect, device number 6
[175763.530723] scsi 6:0:0:0: rejecting I/O to offline device
[175763.530741] scsi 6:0:0:0: [sdc] killing request
[175763.530770] scsi 6:0:0:0: [sdc] FAILED Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[175763.530776] scsi 6:0:0:0: [sdc] CDB: Read(10) 28 00 e8 e0 74 3f 00 00 08 00
[175763.530781] print_req_error: I/O error, dev sdc, sector 3907023935
[175763.530950] blk_partition_remap: fail for partition 1
[175763.530952] Buffer I/O error on dev sdc1, logical block 1953511936, async page read
[175763.530955] blk_partition_remap: fail for partition 1
[175763.530956] Buffer I/O error on dev sdc1, logical block 1953511937, async page read
[175763.530958] blk_partition_remap: fail for partition 1
[175763.530959] Buffer I/O error on dev sdc1, logical block 1953511938, async page read
[175763.530960] blk_partition_remap: fail for partition 1
[175763.530961] Buffer I/O error on dev sdc1, logical block 1953511939, async page read
[175763.631028] usb 1-1.2: new high-speed USB device number 7 using ehci-pci
[175763.779172] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=926135 PROTO=UDP SPT=8612 DPT=8612 LEN=24 
[175763.779202] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=292671 PROTO=UDP SPT=8612 DPT=8610 LEN=24 
[175763.789495] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=926135 PROTO=UDP SPT=8612 DPT=8612 LEN=24 
[175763.789526] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=292671 PROTO=UDP SPT=8612 DPT=8610 LEN=24 
[175768.771063] usb 1-1.2: device descriptor read/64, error -110
[175784.387043] usb 1-1.2: device descriptor read/64, error -110
[175784.574954] usb 1-1.2: new high-speed USB device number 8 using ehci-pci
[175789.763006] usb 1-1.2: device descriptor read/64, error -110
[175805.378892] usb 1-1.2: device descriptor read/64, error -110
[175805.487147] usb 1-1-port2: attempt power cycle
[175806.090848] usb 1-1.2: new high-speed USB device number 9 using ehci-pci
[175816.770803] usb 1-1.2: device not accepting address 9, error -110
[175816.850723] usb 1-1.2: new high-speed USB device number 10 using ehci-pci
[175827.522668] usb 1-1.2: device not accepting address 10, error -110
[175827.523044] usb 1-1-port2: unable to enumerate USB device

Then disconnected a chained USB hub that is also connected to another USB 2.0 port, and connected the problematic USB drive to a USB 2.0 port again, and dmesg reported this:

[175784.387043] usb 1-1.2: device descriptor read/64, error -110
[175784.574954] usb 1-1.2: new high-speed USB device number 8 using ehci-pci
[175789.763006] usb 1-1.2: device descriptor read/64, error -110
[175805.378892] usb 1-1.2: device descriptor read/64, error -110
[175805.487147] usb 1-1-port2: attempt power cycle
[175806.090848] usb 1-1.2: new high-speed USB device number 9 using ehci-pci
[175816.770803] usb 1-1.2: device not accepting address 9, error -110
[175816.850723] usb 1-1.2: new high-speed USB device number 10 using ehci-pci
[175827.522668] usb 1-1.2: device not accepting address 10, error -110
[175827.523044] usb 1-1-port2: unable to enumerate USB device
[176024.401123] usb 3-1: USB disconnect, device number 8
[176024.401129] usb 3-1.2: USB disconnect, device number 9
[176024.401133] usb 3-1.2.1: USB disconnect, device number 10
[176024.401137] usb 3-1.2.1.1: USB disconnect, device number 11
[176024.401465] usblp0: removed
[176024.464074] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=926135 PROTO=UDP SPT=8612 DPT=8612 LEN=24 
[176024.464091] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=292671 PROTO=UDP SPT=8612 DPT=8610 LEN=24 
[176024.474320] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=926135 PROTO=UDP SPT=8612 DPT=8612 LEN=24 
[176024.474348] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=292671 PROTO=UDP SPT=8612 DPT=8610 LEN=24 
[176029.553129] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[176032.625011] usb 1-1.2: new high-speed USB device number 11 using ehci-pci
[176032.737882] usb 1-1.2: New USB device found, idVendor=1f75, idProduct=0621
[176032.737890] usb 1-1.2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
[176032.737894] usb 1-1.2: SerialNumber: 20181108
[176032.738790] usb-storage 1-1.2:1.0: USB Mass Storage device detected
[176032.739109] scsi host6: usb-storage 1-1.2:1.0
[176032.889595] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=926135 PROTO=UDP SPT=8612 DPT=8612 LEN=24 
[176032.889617] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=292671 PROTO=UDP SPT=8612 DPT=8610 LEN=24 
[176032.899801] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=926135 PROTO=UDP SPT=8612 DPT=8612 LEN=24 
[176032.899820] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=292671 PROTO=UDP SPT=8612 DPT=8610 LEN=24 
[176034.554529] scsi 6:0:0:0: Direct-Access     HGST HTS 542020A7E660          PQ: 0 ANSI: 6
[176034.554957] sd 6:0:0:0: Attached scsi generic sg2 type 0
[176034.556206] sd 6:0:0:0: [sdc] 3907029168 512-byte logical blocks: (2.00 TB/1.82 TiB)
[176034.557769] sd 6:0:0:0: [sdc] Write Protect is off
[176034.557772] sd 6:0:0:0: [sdc] Mode Sense: 3b 00 00 00
[176034.559146] sd 6:0:0:0: [sdc] No Caching mode page found
[176034.559158] sd 6:0:0:0: [sdc] Assuming drive cache: write through
[176034.591793]  sdc: sdc1
[176034.672983] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[176036.689031] xhci_hcd 0000:00:14.0: Timeout while waiting for configure endpoint command
[176036.689474] usb 3-1.2.1.4: USB disconnect, device number 12
[176041.840894] xhci_hcd 0000:00:14.0: xHCI host not responding to stop endpoint command.
[176041.840903] xhci_hcd 0000:00:14.0: xHCI host controller not responding, assume dead
[176041.840940] xhci_hcd 0000:00:14.0: HC died; cleaning up
[176041.877332] xhci_hcd 0000:00:14.0: Slot 11 endpoint 2 not removed from BW list!
[176041.879584] xhci_hcd 0000:00:14.0: Slot 9 endpoint 2 not removed from BW list!
[176041.879914] xhci_hcd 0000:00:14.0: Slot 8 endpoint 2 not removed from BW list!
[176041.880213] xhci_hcd 0000:00:14.0: Slot 7 endpoint 2 not removed from BW list!
[176041.961551] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=926135 PROTO=UDP SPT=8612 DPT=8612 LEN=24 
[176041.961570] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=292671 PROTO=UDP SPT=8612 DPT=8610 LEN=24 
[176066.764791] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176066.883035] sd 6:0:0:0: [sdc] Attached SCSI disk
[176097.484530] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176100.296554] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176100.508537] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176100.720534] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176100.932559] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176101.144473] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176101.356445] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176101.467981] sd 6:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[176101.467990] sd 6:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 e8 e0 88 00 00 00 08 00
[176101.467993] print_req_error: I/O error, dev sdc, sector 3907028992
[176101.556448] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176101.768507] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176101.980496] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176102.192547] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176102.404431] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176102.616428] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176102.727582] sd 6:0:0:0: [sdc] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[176102.727589] sd 6:0:0:0: [sdc] tag#0 CDB: Read(10) 28 00 e8 e0 88 00 00 00 08 00
[176102.727593] print_req_error: I/O error, dev sdc, sector 3907028992
[176102.727601] Buffer I/O error on dev sdc, logical block 488378624, async page read
[176103.200388] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176134.348281] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176139.456170] usb 1-1.2: device descriptor read/64, error -110
[176155.072148] usb 1-1.2: device descriptor read/64, error -110
[176155.260066] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176160.448083] usb 1-1.2: device descriptor read/64, error -110
[176176.063939] usb 1-1.2: device descriptor read/64, error -110
[176176.251976] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176186.943756] usb 1-1.2: device not accepting address 11, error -110
[176187.023871] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[176197.695773] usb 1-1.2: device not accepting address 11, error -110
[176197.696670] usb 1-1.2: USB disconnect, device number 11
[176197.702878] scsi 6:0:0:0: rejecting I/O to offline device
[176197.702886] scsi 6:0:0:0: [sdc] killing request
[176197.702900] scsi 6:0:0:0: [sdc] FAILED Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[176197.702904] scsi 6:0:0:0: [sdc] CDB: Read(10) 28 00 e8 e0 74 3f 00 00 08 00
[176197.702906] print_req_error: I/O error, dev sdc, sector 3907023935
[176197.702924] blk_partition_remap: fail for partition 1
[176197.702927] Buffer I/O error on dev sdc1, logical block 1953511936, async page read
[176197.702931] blk_partition_remap: fail for partition 1
[176197.702933] Buffer I/O error on dev sdc1, logical block 1953511937, async page read
[176197.702935] blk_partition_remap: fail for partition 1
[176197.702936] Buffer I/O error on dev sdc1, logical block 1953511938, async page read
[176197.702938] blk_partition_remap: fail for partition 1
[176197.702939] Buffer I/O error on dev sdc1, logical block 1953511939, async page read
[176197.801673] usb 1-1.2: new high-speed USB device number 12 using ehci-pci
[176197.930618] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=926135 PROTO=UDP SPT=8612 DPT=8612 LEN=24 
[176197.930644] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=292671 PROTO=UDP SPT=8612 DPT=8610 LEN=24 
[176197.940822] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=926135 PROTO=UDP SPT=8612 DPT=8612 LEN=24 
[176197.940850] [UFW BLOCK] IN=enp0s25 OUT= MAC= SRC=fe80:0000:0000:0000:1d13:0f7a:8abf:4f14 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=292671 PROTO=UDP SPT=8612 DPT=8610 LEN=24 
[176202.943757] usb 1-1.2: device descriptor read/64, error -110
[176218.559514] usb 1-1.2: device descriptor read/64, error -110
[176218.747563] usb 1-1.2: new high-speed USB device number 13 using ehci-pci
[176223.935474] usb 1-1.2: device descriptor read/64, error -110
[176239.555463] usb 1-1.2: device descriptor read/64, error -110
[176239.663662] usb 1-1-port2: attempt power cycle
[176240.267390] usb 1-1.2: new high-speed USB device number 14 using ehci-pci
[176250.943354] usb 1-1.2: device not accepting address 14, error -110
[176251.023359] usb 1-1.2: new high-speed USB device number 15 using ehci-pci
[176261.695196] usb 1-1.2: device not accepting address 15, error -110
[176261.695553] usb 1-1-port2: unable to enumerate USB device

The chained USB hub then did not work when I reconnected it. But a USB mouse worked fine when then removed from the hub and connected instead direct to a USB 2.0 port on the machine.

Perhaps it's a dicky drive? But why then would it seem to work fine in Windows?

UPDATE:

Windows can't actually format the drive. So it does seem like dicky hardware.

windows usb-storage 18.04

0 Answers