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BlueSkies
Asked: 2019-11-20 14:54:58 +0800 CST

Solaar (software for BT pairing of Logitech devices) is popping up with error message

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Recently I'm having this problem: Solaar is sending error messages about my Logitech Wireless Mouse M525. Both the mouse and wireless keyboard are working properly.

Any idea how to fix it?

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Software versions:

  • Ubuntu 18.04.3 LTS
  • Solaar 0.9.2+dfsg-8

Assuming that I need to do firmware update: I entered the following commands:

sudo apt update && sudo apt upgrade -y
sudo service fwupd start
sudo fwupdmgr refresh
sudo fwupdmgr update

The last command outputted the following message: Not compatible with bootloader version: failed predicate [BOT01.0[0-3]_* regex BOT01.04_B0016]

keyboard wireless mouse bluetooth logitech

1 Answers

  1. Without knowing the exact error message that you're receiving, I'm going to have to guess at a possible cure...

    Solaar is currently at version 1.0.1, but I don't think it's in the Ubuntu repos until 19.10.

    Update the Logitech Unifying receiver firmware...

    • The Ubuntu Software application can update the firmware easily.

    • You can also see...

    https://www.techsupportalert.com/content/update-your-logitech-wireless-dongle-right-now.htm

    https://support.logi.com/hc/en-us/community/posts/360032078393-Logitech-Response-to-Research-Findings

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