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Ashen Paladin
Asked: 2020-11-23 05:30:06 +0800 CST

Ubuntu 20.10 crashing when attempting to start CS:GO

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When I'm trying to run Counter-Strike Global Offensive, the native version from Steam, my entire system crashes, and I receive the message with "The system can't recover, please log out". Sometimes, I can successfully start the game without any issues, but usually the system just crashes. I have found a log of the crash in /var/crash but since I am not particularly tech savvy, could someone please find out what the issue is?

Here is a link to the log itself since I seem to be unable to attach it to this post.

https://drive.google.com/file/d/1ntX8u5nYtyISJStxyKixcRGyGBcQMJ4n/view?usp=sharing

These are my hardware and software specs to help with the issue: OS: Ubuntu 20.10 x86_64

Kernel: 5.8.0-29-generic

Uptime: 37 mins

Packages: 3004 (dpkg), 12 (flatpak),

Shell: bash 5.0.17

Resolution: 1920x1080

DE: GNOME 3.38.1 Motherboard: ASUS PRIME B450-PLUS

CPU: AMD Ryzen 7 3700X (16) @ 3.600G

GPU: NVIDIA GeForce GTX 1060 6GB

Memory: 10451MiB / 16004MiB

Nvidia Driver: 455.38, using the proprietary tested metapackage

Thank you very much for any help! The output of the following commands is: ls -al /var/crash total 28792 drwxrwsrwt 2 root whoopsie 4096 Nov 22 15:19 . drwxr-xr-x 14 root root 4096 Oct 22 17:17 .. -rw-r----- 1 andrei whoopsie 29473973 Nov 22 15:19 _usr_bin_gnome-shell.1000.crash

free -h total used free shared buff/cache available Mem: 15Gi 10Gi 1.3Gi 168Mi 3.7Gi 4.5Gi Swap: 2.0Gi 40Mi 2.0Gi

sudo lshw -C memory *-firmware
description: BIOS vendor: American Megatrends Inc. physical id: 0 version: 2202 date: 07/14/2020 size: 64KiB capacity: 16MiB capabilities: pci apm upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb biosbootspecification uefi *-memory description: System Memory physical id: 27 slot: System board or motherboard size: 16GiB *-bank:0 description: [empty] product: Unknown vendor: Unknown physical id: 0 serial: Unknown slot: DIMM_A1 *-bank:1 description: DIMM DDR4 Synchronous Unbuffered (Unregistered) 3200 MHz (0.3 ns) product: KHX3200C16D4/8GX vendor: Kingston physical id: 1 serial: 1E223000 slot: DIMM_A2 size: 8GiB width: 64 bits clock: 3200MHz (0.3ns) *-bank:2 description: [empty] product: Unknown vendor: Unknown physical id: 2 serial: Unknown slot: DIMM_B1 *-bank:3 description: DIMM DDR4 Synchronous Unbuffered (Unregistered) 3200 MHz (0.3 ns) product: KHX3200C16D4/8GX vendor: Kingston physical id: 3 serial: 1FE228F5 slot: DIMM_B2 size: 8GiB width: 64 bits clock: 3200MHz (0.3ns) *-cache:0 description: L1 cache physical id: 2a slot: L1 - Cache size: 512KiB capacity: 512KiB clock: 1GHz (1.0ns) capabilities: pipeline-burst internal write-back unified configuration: level=1 *-cache:1 description: L2 cache physical id: 2b slot: L2 - Cache size: 4MiB capacity: 4MiB clock: 1GHz (1.0ns) capabilities: pipeline-burst internal write-back unified configuration: level=2 *-cache:2 description: L3 cache physical id: 2c slot: L3 - Cache size: 32MiB capacity: 32MiB clock: 1GHz (1.0ns) capabilities: pipeline-burst internal write-back unified configuration: level=3

sudo dmidecode

2202

ls -al ~/.local/share/gnome-shell/extensions total 32 drwxrwxr-x 8 andrei andrei 4096 Nov 14 16:02 . drwx------ 4 andrei andrei 4096 Nov 22 16:39 .. drwxrwxr-x 6 andrei andrei 4096 Nov 14 21:59 cpufreq@konkor drwxrwxr-x 5 andrei andrei 4096 Nov 13 20:04 [email protected] drwxrwxr-x 6 andrei andrei 4096 Nov 13 20:28 freon@UshakovVasilii_Github.yahoo.com drwxrwxr-x 4 andrei andrei 4096 Nov 14 15:40 [email protected] drwxrwxr-x 3 andrei andrei 4096 Nov 13 20:28 [email protected]@gmail.com drwxrwxr-x 3 andrei andrei 4096 Nov 13 20:04 [email protected]

ls -al /usr/share/gnome-shell/extensions total 20 drwxr-xr-x 5 root root 4096 Oct 22 17:04 . drwxr-xr-x 7 root root 4096 Nov 17 18:55 .. drwxr-xr-x 2 root root 4096 Oct 22 17:04 desktop-icons@csoriano drwxr-xr-x 3 root root 4096 Oct 22 17:04 [email protected] drwxr-xr-x 3 root root 4096 Oct 22 17:04 [email protected]

cat /etc/fstab # /etc/fstab: static file system information. # # Use 'blkid' to print the universally unique identifier for a # device; this may be used with UUID= as a more robust way to name devices # that works even if disks are added and removed. See fstab(5). # # # / was on /dev/sdc2 during installation UUID=ca4c58fb-2d61-4b2f-91d3-4a92bf9ac70a / ext4 errors=remount-ro 0 1 # /boot/efi was on /dev/sda1 during installation UUID=FEA5-892E /boot/efi vfat umask=0077 0 1 /swapfile none swap sw 0 0
games steam crash 20.10

1 Answers

  1. BIOS

    ASUS PRIME B450-PLUS

    As per this page your BIOS is current at 2202.

    Overclocking

    Your CPU is not overclocked.

    Your RAM is overclocked. Please temporarily disable overclocking and set RAM speed back to default. Retest CS:GO. Report back.

    Memory

    AMD Ryzen 7 3700X (16) @ 3.600G

    Ryzen processors are notorious for memory compatibility issues.

    Determine your processor family with this document.

    Determine if your memory is supported with this document.

    Go to https://www.memtest86.com/ and download/run their free memtest to test your memory. Get at least one complete pass of all the 4/4 tests to confirm good memory. This may take many hours to complete.

    Swap

    Your swap may be too small. Monitor free -h and note the swap used. If it approaches 2G then you need to enlarge swap.

    Check if you're using a /swapfile, or swap partition (UUID=).

    grep -i swap /etc/fstab

    If you're using a /swapfile, let's increase your 2G /swapfile to 4G...

    Note: Incorrect use of the dd command can cause data loss. Suggest copy/paste.

    In the terminal...

    sudo swapoff -a           # turn off swap
sudo rm -i /swapfile      # remove old /swapfile

sudo dd if=/dev/zero of=/swapfile bs=1M count=4096

sudo chmod 600 /swapfile  # set proper file protections
sudo mkswap /swapfile     # init /swapfile
sudo swapon /swapfile     # turn on swap
free -h                   # confirm 16G RAM and 4G swap

    Confirm this /swapfile line at the end of /etc/fstab... and confirm no other “swap” lines...

    To edit, use sudo -H gedit /etc/fstab or sudo pico /etc/fstab

    /swapfile  none  swap  sw  0  0

    reboot                    # reboot and verify operation

    Nvidia

    There's a newer Nvidia driver available for your GTX 1060. Go to here to get the newer version.

    enter image description here

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