Home / ubuntu / Questions / 926356
Accepted
Против Глобал
Asked: 2017-06-17 22:55:09 +0800 CST

Youtube blackscreen in Firefox

  • 772

A few days ago, this problem appeared. When I play a Youtube video, I get sound but no picture, only black screen. It is a HTML5 video.

I have turned off all related addons, and the problem is still present.

What can cause this?

These are my specs:

HP G5 255 (laptop); 15,6 inch 1080p display; AMD A6-7310 APU with AMD Radeon R4 Graphics × 4 (1 GB allocated to iGPU) Gallium 0.4 on AMD MULLINS (DRM 2.49.0 / 4.10.10-041010-generic, LLVM 4.0.1), Mesa 17.2-dev; 12 GB DDR3L 1600 MHz (4 + 8 GB); Ubuntu 16.04 64-bit; Firefox 53.0.3 (64-bit)

firefox

1 Answers

  1. Best Answer

    It has been fixed by these steps:

    • Closing Firefox
    • Starting Firefox in Safe Mode
    • Closing it
    • Starting Firefox in normal mode

    Simply restarting (closing and starting) Firefox in normal mode had no effect.

    Edit: I have just noticed that Firefox is now updated to version 54. Maybe that fixed it. But I don't remebmer getting any FIrefox updates, nor did I get any notification to restart FIrefox in order to update.

    • 1