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Rp Ned's questions

Martin Hope
Rp Ned
Asked: 2019-09-04 23:52:34 +0800 CST
  • 2

Did an update to Ubuntu 16.04LTS yesterday unfortunately now Ubuntu is giving the messages:

Optus 4G Mobile” contains software intended to be automatically started. Would you like to run it?

and

Oops! There was a problem running this software. Unable to locate program.

Have used terminal to enter as root, navigated to the linux_mbb_install directory i.e. Optus 4G Mobile/linux_mbb_install/ but entering and executing install does not do what is required.

Any suggestions?

Optus E3372 4G USB modem has:

Optus 4G Mobile/HiLink.app
Optus 4G Mobile/linux_mbb_install
Optus 4G Mobile/MobileBrServ
Optus 4G Mobile/ArConfig.dat
Optus 4G Mobile/autorun.sh
Optus 4G Mobile/AutoRun.exe
Optus 4G Mobile/AUTORUN.INF
Optus 4G Mobile/install_linux
Optus 4G Mobile/Startup.ico


Optus 4G Mobile/linux_mbb_install/7zr
Optus 4G Mobile/linux_mbb_install/ArConfig.dat
Optus 4G Mobile/linux_mbb_install/install
Optus 4G Mobile/linux_mbb_install/mbbservice.bin
Optus 4G Mobile/linux_mbb_install/readme.txt
usb-modem mobile-broadband 4g
Martin Hope
Rp Ned
Asked: 2016-05-26 23:32:31 +0800 CST
  • 1

When booting 14.04 with the USB Modem in place the following messages appear:

[28.956433] system-udevd[384]:NAME="ttyUSB_utps_diag" ignored, kernel device nodes can be renamed; please fix it in /etc/udev/rules.d/10-Huawei-Data.rules:425
[28.978546] system-udevd[384]:NAME="ttyUSB_utps_diag" ignored, kernel device nodes can be renamed; please fix it in /etc/udev/rules.d/10-Huawei-Data.rules:426
[28.997782] system-udevd[384]:NAME="ttyUSB_utps_diag" ignored, kernel device nodes can be renamed; please fix it in /etc/udev/rules.d/10-Huawei-Data.rules:424

Looking at the file mentioned 10-Huawei-Data.rules, and using the .425, .426 and .424 as line numbers, it can be seen they look as if the numbers refer to other than the assumed numbers:

Line numbers if that is what is meant by the above, in 10-Huawei-Data.rule

424     SUBSYSTEMS=="usb", ATTRS{modalias}=="usb:v12D1p1436*", KERNEL=="ttyUSB*", ATTRS{bInterfaceNumber}=="00",
    ATTRS{bInterfaceProtocol}=="ff", NAME="ttyUSB_utps_modem"

425     SUBSYSTEMS=="usb", ATTRS{modalias}=="usb:v12D1p1436*", KERNEL=="ttyUSB*", ATTRS{bInterfaceNumber}=="03",
    ATTRS{bInterfaceProtocol}=="ff", NAME="ttyUSB_utps_diag"

426     SUBSYSTEMS=="usb", ATTRS{modalias}=="usb:v12D1p1436*", KERNEL=="ttyUSB*", ATTRS{bInterfaceNumber}=="04",
    ATTRS{bInterfaceProtocol}=="ff", NAME="ttyUSB_utps_pcui"

Had the problem after the previous update to 14.04 and fixed it by reinstalling the driver, the last upgrade again effectively removed the modem from use and I haven't been able to fix the problem this time.

lsusb says the modem, Huawei E173, is still there.

How could I fix this this time?

usb