This is a follow up of this question: Merlin U740 USB 2.0 camera not working
Basically I have Merlin U740 USB 2.0 camera. I managed to make it work on Ubuntu 18.04 and it was working well until I upgraded to 19.10. A subsequent upgrade to 20.04 didn't make any difference and now the camera doesn't work.
It's recognised by the system and starts in Zoom, Slack and Cheese only to fail a few seconds later, causing Zoom to freeze / become unresponsive for a moment (up to 30s, other apps seem to handle it better). I tried all the USB ports available on my PC and it made no difference.
I ran the usual commands and here are the results:
lsmod | grep video
uvcvideo 98304 0
videobuf2_vmalloc 20480 1 uvcvideo
videobuf2_memops 20480 1 videobuf2_vmalloc
videobuf2_v4l2 24576 1 uvcvideo
videobuf2_common 49152 2 videobuf2_v4l2,uvcvideo
videodev 225280 3 videobuf2_v4l2,uvcvideo,videobuf2_common
mc 53248 5 videodev,snd_usb_audio,videobuf2_v4l2,uvcvideo,videobuf2_common
lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 010: ID 1410:1410 Novatel Wireless Merlin U740 (non-Vodafone)
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1ea7:0064 SHARKOON Technologies GmbH 2.4G Mouse
Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
dmesg -H
[May26 08:07] usb 3-4: USB disconnect, device number 2
[ +0.001971] uvcvideo: Failed to resubmit video URB (-19).
[ +0.003994] uvcvideo: Failed to resubmit video URB (-19).
[ +0.004001] uvcvideo: Failed to resubmit video URB (-19).
[ +0.003998] uvcvideo: Failed to resubmit video URB (-19).
[ +0.004001] uvcvideo: Failed to resubmit video URB (-19).
[ +0.334387] usb 3-4: new high-speed USB device number 9 using xhci_hcd
[ +0.113622] usb 3-4: New USB device found, idVendor=1410, idProduct=1410, bcdDevice= 0.00
[ +0.000003] usb 3-4: New USB device strings: Mfr=2, Product=1, SerialNumber=0
[ +0.000001] usb 3-4: Product: USB 2.0 Camera
[ +0.000001] usb 3-4: Manufacturer: Sonix Technology Co., Ltd.
[ +0.010509] uvcvideo: Found UVC 1.00 device USB 2.0 Camera (1410:1410)
[ +0.025696] uvcvideo 3-4:1.0: Entity type for entity Extension 4 was not initialized!
[ +0.000002] uvcvideo 3-4:1.0: Entity type for entity Processing 3 was not initialized!
[ +0.000001] uvcvideo 3-4:1.0: Entity type for entity Camera 1 was not initialized!
[ +0.000059] input: USB 2.0 Camera: SD webcam 5160 as /devices/pci0000:00/0000:00:08.1/0000:09:00.3/usb3/3-4/3-4:1.0/input/input31
[ +0.013231] usb 3-4: 3:1: cannot get freq at ep 0x84
[ +0.022373] usb 3-4: USB disconnect, device number 9
[ +0.342659] usb 3-4: new high-speed USB device number 10 using xhci_hcd
[ +0.118345] usb 3-4: New USB device found, idVendor=1410, idProduct=1410, bcdDevice= 0.00
[ +0.000002] usb 3-4: New USB device strings: Mfr=2, Product=1, SerialNumber=0
[ +0.000001] usb 3-4: Product: USB 2.0 Camera
[ +0.000002] usb 3-4: Manufacturer: Sonix Technology Co., Ltd.
[ +0.009629] uvcvideo: Found UVC 1.00 device USB 2.0 Camera (1410:1410)
[ +0.025813] uvcvideo 3-4:1.0: Entity type for entity Extension 4 was not initialized!
[ +0.000002] uvcvideo 3-4:1.0: Entity type for entity Processing 3 was not initialized!
[ +0.000001] uvcvideo 3-4:1.0: Entity type for entity Camera 1 was not initialized!
[ +0.000058] input: USB 2.0 Camera: SD webcam 5160 as /devices/pci0000:00/0000:00:08.1/0000:09:00.3/usb3/3-4/3-4:1.0/input/input32
[ +0.013238] usb 3-4: 3:1: cannot get freq at ep 0x84
[ +0.203878] usb 3-4: 3:1: cannot get freq at ep 0x84
[ +0.012130] usb 3-4: 3:1: cannot get freq at ep 0x84
The camera doesn't seem damaged in any way, but maybe there's something wrong with the hardware itself?