matt525252's questions

I have Dell XPS 15 7590 with dual boot Windows 10 + Ubuntu 18.04.

When on Ubuntu, laptop's speakers sound really terrible. The max volume is very low and bass is basically non existing. On Windows, it is 100x better. The difference is also noticeable with external headphones or speakers. Especially bass is really missing.

Microphone has similar problem. When I call on Ubuntu, people are complaining that the sound quality is terrible and they can barely hear me. Again, on Windows I do not have problem like that.

I was trying to fix it with Pulse Effect but that improved sound only slightly. It more feels like there is a problem with sound drivers. With the microphone, I have not tried anything yet.

Is there some way how to detect what is the problem and how could it be fixed?

I have a Nvidia together with Intel graphics and I switch between them with prime-select. Currently I am on Nvidia:

+-----------------------------------------------------------------------------+
| NVIDIA-SMI 440.64       Driver Version: 440.64       CUDA Version: 10.2     |
|-------------------------------+----------------------+----------------------+
| GPU  Name        Persistence-M| Bus-Id        Disp.A | Volatile Uncorr. ECC |
| Fan  Temp  Perf  Pwr:Usage/Cap|         Memory-Usage | GPU-Util  Compute M. |
|===============================+======================+======================|
|   0  GeForce GTX 1650    Off  | 00000000:01:00.0 Off |                  N/A |
| N/A   52C    P8     2W /  N/A |   1542MiB /  3914MiB |      5%      Default |
+-------------------------------+----------------------+----------------------+

+-----------------------------------------------------------------------------+
| Processes:                                                       GPU Memory |
|  GPU       PID   Type   Process name                             Usage      |
|=============================================================================|
|    0      1839      G   /usr/lib/xorg/Xorg                          1031MiB |
|    0      2020      G   /usr/bin/gnome-shell                         293MiB |
|    0      2374      G   ...AAAAAAAAAAAAAAgAAAAAAAAA --shared-files   213MiB |
|    0      5780      G   /usr/bin/nvidia-settings                       0MiB |
+-----------------------------------------------------------------------------+

I wanted to make some changes using NVIDIA X Server Settings tool but I am not getting any advanced option when clicking on Advanced... button.

This is how it looks like on Basic:

And this is on Advanced (no change):

It is same also in case I select any of those 2 screens.

Is this suppose to be standard behavior?

I have Dell XPS 15 7590 with 4K touch display (resolution 3840 x 2160). Then I have a Samsung 27" monitor with resolution 2560x1440 which is placed above my laptop's screen.

I would somehow like to achieve to set scale on laptop's 4K to 200% (as 100% on 15 inch 4K is making everything super small) and external Samsung display to 100%. However it looks like it is not possible to have different scales on Ubuntu 18.04.

I found here that there is possibility to make it work like that using xrandr to (in my case) double Samsung's resolution and then just set all to 200%. However I am not very familiar with this and I am not sure how exactly to execute it in my case and not break it. This is how standard xrandr command output looks like in my case:

Screen 0: minimum 320 x 200, current 3840 x 3600, maximum 16384 x 16384
eDP-1 connected primary 3840x2160+0+1440 (normal left inverted right x axis y axis) 344mm x 194mm
   3840x2160     60.00*+  59.98    59.97  
   3200x1800     59.96    59.94  
   2880x1620     59.96    59.97  
   2560x1600     59.99    59.97  
   2560x1440     59.99    59.99    59.96    59.95  
   2048x1536     60.00  
   1920x1440     60.00  
   1856x1392     60.01  
   1792x1344     60.01  
   2048x1152     59.99    59.98    59.90    59.91  
   1920x1200     59.88    59.95  
   1920x1080     60.01    59.97    59.96    59.93  
   1600x1200     60.00  
   1680x1050     59.95    59.88  
   1600x1024     60.17  
   1400x1050     59.98  
   1600x900      59.99    59.94    59.95    59.82  
   1280x1024     60.02  
   1440x900      59.89  
   1400x900      59.96    59.88  
   1280x960      60.00  
   1440x810      60.00    59.97  
   1368x768      59.88    59.85  
   1360x768      59.80    59.96  
   1280x800      59.99    59.97    59.81    59.91  
   1152x864      60.00  
   1280x720      60.00    59.99    59.86    59.74  
   1024x768      60.04    60.00  
   960x720       60.00  
   928x696       60.05  
   896x672       60.01  
   1024x576      59.95    59.96    59.90    59.82  
   960x600       59.93    60.00  
   960x540       59.96    59.99    59.63    59.82  
   800x600       60.00    60.32    56.25  
   840x525       60.01    59.88  
   864x486       59.92    59.57  
   800x512       60.17  
   700x525       59.98  
   800x450       59.95    59.82  
   640x512       60.02  
   720x450       59.89  
   700x450       59.96    59.88  
   640x480       60.00    59.94  
   720x405       59.51    58.99  
   684x384       59.88    59.85  
   680x384       59.80    59.96  
   640x400       59.88    59.98  
   576x432       60.06  
   640x360       59.86    59.83    59.84    59.32  
   512x384       60.00  
   512x288       60.00    59.92  
   480x270       59.63    59.82  
   400x300       60.32    56.34  
   432x243       59.92    59.57  
   320x240       60.05  
   360x202       59.51    59.13  
   320x180       59.84    59.32  
DP-1 disconnected (normal left inverted right x axis y axis)
DP-2 disconnected (normal left inverted right x axis y axis)
DP-3 connected 2560x1440+720+0 (normal left inverted right x axis y axis) 597mm x 336mm
   2560x1440     59.95*+
   1920x1080     60.00    50.00    59.94  
   1680x1050     59.88  
   1600x900      60.00  
   1280x1024     75.02    60.02  
   1440x900      59.90  
   1280x800      59.91  
   1152x864      75.00  
   1280x720      60.00    50.00    59.94  
   1024x768      75.03    70.07    60.00  
   832x624       74.55  
   800x600       72.19    75.00    60.32    56.25  
   720x576       50.00  
   720x480       60.00    59.94  
   640x480       75.00    72.81    66.67    60.00    59.94  
   720x400       70.08

I am having problems setting up a right resolution after changing HDMI->DisplayPort adapter (converter).

My setup:

• laptop HP Folio 9470m running Ubuntu 18.04.4 LTS (system is up to date, no pending updates)
• Samsung 27" CH711 Curved High Resolution QLED

As this monitor has a HDMI cable and the laptop has only Display port, I am using a DisplayPort to HDMI adapter. Everything worked until recently (I was able to set 2560x1440 resolution without any problem). Cable is probably old and it started to disconnect and connect quite often (turning the screen off for few seconds). I decided to get a new adapter so I got ICY BOX (up to 4K resolution, they say).

It is already the second one I am trying but I am not able to select higher resolution with it than 1920x1080:

But I am able to do that with an old cable which is constantly reconnecting:

I have no idea what brand is the old adapter but it looks pretty normal:

Does anyone have an idea what might be the problem?

EDIT

With old adapter (has 2560x1440 but old and needs to be replaced):

matt:~ $ xrandr --listmonitors
Monitors: 1
 0: +*DP-3 2560/597x1440/336+0+0  DP-3
matt:~ $ xrandr -q
Screen 0: minimum 320 x 200, current 2560 x 1440, maximum 8192 x 8192
LVDS-1 connected (normal left inverted right x axis y axis)
   1600x900      60.04 +  59.99    59.94    59.95    59.82    40.02  
   1440x900      59.89  
   1400x900      59.96    59.88  
   1440x810      60.00    59.97  
   1368x768      59.88    59.85  
   1360x768      59.80    59.96  
   1280x800      59.99    59.97    59.81    59.91  
   1152x864      60.00  
   1280x720      60.00    59.99    59.86    59.74  
   1024x768      60.04    60.00  
   960x720       60.00  
   928x696       60.05  
   896x672       60.01  
   1024x576      59.95    59.96    59.90    59.82  
   960x600       59.93    60.00  
   960x540       59.96    59.99    59.63    59.82  
   800x600       60.00    60.32    56.25  
   840x525       60.01    59.88  
   864x486       59.92    59.57  
   800x512       60.17  
   700x525       59.98  
   800x450       59.95    59.82  
   640x512       60.02  
   720x450       59.89  
   700x450       59.96    59.88  
   640x480       60.00    59.94  
   720x405       59.51    58.99  
   684x384       59.88    59.85  
   680x384       59.80    59.96  
   640x400       59.88    59.98  
   576x432       60.06  
   640x360       59.86    59.83    59.84    59.32  
   512x384       60.00  
   512x288       60.00    59.92  
   480x270       59.63    59.82  
   400x300       60.32    56.34  
   432x243       59.92    59.57  
   320x240       60.05  
   360x202       59.51    59.13  
   320x180       59.84    59.32  
VGA-1 disconnected (normal left inverted right x axis y axis)
HDMI-1 disconnected (normal left inverted right x axis y axis)
DP-1 disconnected (normal left inverted right x axis y axis)
HDMI-2 disconnected (normal left inverted right x axis y axis)
HDMI-3 disconnected (normal left inverted right x axis y axis)
DP-2 disconnected (normal left inverted right x axis y axis)
DP-3 connected primary 2560x1440+0+0 (normal left inverted right x axis y axis) 597mm x 336mm
   2560x1440     59.95*+
   1920x1080     60.00    50.00    59.94  
   1680x1050     59.88  
   1600x900      60.00  
   1280x1024     75.02    60.02  
   1440x900      59.90  
   1280x800      59.91  
   1152x864      75.00  
   1280x720      60.00    50.00    59.94  
   1024x768      75.03    70.07    60.00  
   832x624       74.55  
   800x600       72.19    75.00    60.32    56.25  
   720x576       50.00  
   720x480       60.00    59.94  
   640x480       75.00    72.81    66.67    60.00    59.94  
   720x400       70.08  
  2560x1440_60.00 (0x18b) 312.250MHz -HSync +VSync
        h: width  2560 start 2752 end 3024 total 3488 skew    0 clock  89.52KHz
        v: height 1440 start 1443 end 1448 total 1493           clock  59.96Hz

With new adapter (the one without 2560x1440 resolution):

matt:~ $ xrandr --listmonitors
Monitors: 1
 0: +*HDMI-3 1920/597x1080/336+0+0  HDMI-3
matt:~ $ xrandr -q
Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 8192 x 8192
LVDS-1 connected (normal left inverted right x axis y axis)
   1600x900      60.04 +  59.99    59.94    59.95    59.82    40.02  
   1440x900      59.89  
   1400x900      59.96    59.88  
   1440x810      60.00    59.97  
   1368x768      59.88    59.85  
   1360x768      59.80    59.96  
   1280x800      59.99    59.97    59.81    59.91  
   1152x864      60.00  
   1280x720      60.00    59.99    59.86    59.74  
   1024x768      60.04    60.00  
   960x720       60.00  
   928x696       60.05  
   896x672       60.01  
   1024x576      59.95    59.96    59.90    59.82  
   960x600       59.93    60.00  
   960x540       59.96    59.99    59.63    59.82  
   800x600       60.00    60.32    56.25  
   840x525       60.01    59.88  
   864x486       59.92    59.57  
   800x512       60.17  
   700x525       59.98  
   800x450       59.95    59.82  
   640x512       60.02  
   720x450       59.89  
   700x450       59.96    59.88  
   640x480       60.00    59.94  
   720x405       59.51    58.99  
   684x384       59.88    59.85  
   680x384       59.80    59.96  
   640x400       59.88    59.98  
   576x432       60.06  
   640x360       59.86    59.83    59.84    59.32  
   512x384       60.00  
   512x288       60.00    59.92  
   480x270       59.63    59.82  
   400x300       60.32    56.34  
   432x243       59.92    59.57  
   320x240       60.05  
   360x202       59.51    59.13  
   320x180       59.84    59.32  
VGA-1 disconnected (normal left inverted right x axis y axis)
HDMI-1 disconnected (normal left inverted right x axis y axis)
DP-1 disconnected (normal left inverted right x axis y axis)
HDMI-2 disconnected (normal left inverted right x axis y axis)
HDMI-3 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 597mm x 336mm
   1920x1080     60.00*   50.00    59.94  
   1680x1050     59.88  
   1600x900      60.00  
   1280x1024     75.02    60.02  
   1440x900      59.90  
   1280x800      59.91  
   1152x864      75.00  
   1280x720      60.00    50.00    59.94  
   1024x768      75.03    70.07    60.00  
   832x624       74.55  
   800x600       72.19    75.00    60.32    56.25  
   720x576       50.00  
   720x480       60.00    59.94  
   640x480       75.00    72.81    66.67    60.00    59.94  
   720x400       70.08  
DP-2 disconnected (normal left inverted right x axis y axis)
DP-3 disconnected (normal left inverted right x axis y axis)
  2560x1440_60.00 (0x18b) 312.250MHz -HSync +VSync
        h: width  2560 start 2752 end 3024 total 3488 skew    0 clock  89.52KHz
        v: height 1440 start 1443 end 1448 total 1493           clock  59.96Hz