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Accepted
Janis Veinbergs
Asked: 2010-03-16 03:07:51 +0800 CST

"Error in the Site Data Web Service." when performing crawl

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Installed SharePoint Services v3 (SP2, october 2009 cumulative updates, Language Pack), attached to a content database I had previously (all works). Installed Search server 2008 Express (with language pack) on top of WSS and crawl does not work. However it works for newly created web application + database.

Was playing around with accounts, permissions to try get it working. Currently I have WSS_Crawler account with such permissions:

  • Office Search Server runs with WSS_Crawler account
  • Config database has read permissions for WSS_Crawler
  • Content database has read permissions for WSS_Crawler
  • WSS_Crawler is owner of search database.
  • Added WSS_Crawler to SQL server browser user group and administrator

Yes, i'v given more permissions than needed, but it doesn't even work with that and i don't know if its permission problem or what.

Crawl log says there is Error in the Site Data Web Service., nothing more. There were known issues with a similar error: Error in the Site Data Web Service. (Value does not fall within the expected range.), but this is not the case as thats an old issue and i hope it has been included in SP2...

Logs are from olders to newest (descending order). They don't appear to be very helpful.

Crawl log

  • http://serveris Crawled Local Office SharePoint Server sites 3/15/2010 9:39 AM
  • sts3://serveris Crawled Local Office SharePoint Server sites 3/15/2010 9:39 AM
  • sts3://serveris/contentdbid={55180cfa-9d2d-46e4... Crawled Local Office SharePoint Server sites 3/15/2010 9:39 AM
  • http://serveris/test Error in the Site Data Web Service. Local Office SharePoint Server sites 3/15/2010 9:39 AM
  • http://serveris Error in the Site Data Web Service. Local Office SharePoint Server sites 3/15/2010 9:39 AM

EventLog

No errors in EventLog, just some Information events that Office Server Search provides

  • The search service started.
  • Successfully stored the application
    configuration registry snapshot in
    the database. Context: Application
    'SharedServices
  • Component: da1288b2-4109-4219-8c0c-3a22802eb842 Catalog: Portal_Content. A master merge was started due to an external request.
  • Component: da1288b2-4109-4219-8c0c-3a22802eb842 A master merge has completed for catalog Portal_Content.
  • Component: da1288b2-4109-4219-8c0c-3a22802eb842 Catalog: AnchorProject. A master merge was started due to an external request.
  • Component: da1288b2-4109-4219-8c0c-3a22802eb842 A master merge has completed for catalog AnchorProject.

ULS Log

Just some information, but no exceptions, unexpected errors

03/15/2010 09:03:28.28  mssearch.exe (0x1B2C)                       0x0E8C  Search Server Common            GatherStatus                    0   Monitorable Insert crawl 771 to inprogress queue hr 0x00000000 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:6591   
03/15/2010 09:03:28.28  mssearch.exe (0x1B2C)                       0x0E8C  Search Server Common            GatherStatus                    0   Monitorable Request Start Crawl 1, project Portal_Content, crawl 771 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:2875     
03/15/2010 09:03:28.28  mssearch.exe (0x1B2C)                       0x0E8C  Search Server Common            GatherStatus                    0   Monitorable Advise status change 1, project Portal_Content, crawl 771 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4853    
03/15/2010 09:03:28.28  w3wp.exe (0x1D98)                           0x0958  Search Server Common            MS Search Administration        8wn6    Information A full crawl was started on 'Local Office SharePoint Server sites' by BALTICOVO\janis.veinbergs.     
03/15/2010 09:03:28.43  mssdmn.exe (0x1750)                         0x10F8  ULS Logging                     Unified Logging Service         8wsv    High        ULS Init Completed (mssdmn.exe, Microsoft.Office.Server.Native.dll)  
03/15/2010 09:03:30.48  mssdmn.exe (0x1750)                         0x09C0  Search Server Common            MS Search Indexing              8z0v    Medium      Create CCache    
03/15/2010 09:03:30.56  mssdmn.exe (0x1750)                         0x09C0  Search Server Common            MS Search Indexing              8z0z    Medium      Create CUserCatalogCache     
03/15/2010 09:03:32.06  w3wp.exe (0x1D98)                           0x0958  Search Server Common            MS Search Administration        90ge    Medium      SQL: dbo.proc_MSS_PropagationGetQueryServers     
03/15/2010 09:03:32.09  w3wp.exe (0x1D98)                           0x0958  Search Server Common            MS Search Administration        7phq    High        GetProtocolConfigHelper failed in GetNotesInterface().   
03/15/2010 09:03:34.26  mssearch.exe (0x1B2C)                       0x16A4  Search Server Common            GatherStatus                    0   Monitorable Advise status change 12, project Portal_Content, crawl -1 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4853    
03/15/2010 09:03:35.92  mssearch.exe (0x1B2C)                       0x16A4  Search Server Common            GatherStatus                    0   Monitorable Advise status change 12, project Portal_Content, crawl -1 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4853    
03/15/2010 09:03:37.32  mssearch.exe (0x1B2C)                       0x16A4  Search Server Common            GatherStatus                    0   Monitorable Advise status change 12, project Portal_Content, crawl -1 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4853    
03/15/2010 09:03:37.23  mssdmn.exe (0x1750)                         0x1850  Search Server Common            MS Search Indexing              8z14    Medium      Test TRACE (NULL):(null), (NULL)(null), (CrLf):  , end   
03/15/2010 09:03:39.04  mssearch.exe (0x1B2C)                       0x16A4  Search Server Common            GatherStatus                    0   Monitorable Advise status change 12, project Portal_Content, crawl -1 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4853    
03/15/2010 09:03:40.98  mssdmn.exe (0x1750)                         0x0B24  Search Server Common            MS Search Indexing              7how    Monitorable GetWebDefaultPage fail. error 2147755542, strWebUrl http://serveris  
03/15/2010 09:03:41.87  mssdmn.exe (0x1750)                         0x1260  Search Server Common            PHSts                           0   Monitorable CSTS3Accessor::GetSubWebListItemAccessURL GetAccessURL failed: Return error to caller, hr=80042616 - File:d:\office\source\search\search\gather\protocols\sts3\sts3acc.cxx Line:505  
03/15/2010 09:03:41.87  mssdmn.exe (0x1750)                         0x1260  Search Server Common            PHSts                           0   Monitorable CSTS3Accessor::Init: GetSubWebListItemAccessURL failed. Return error to caller, hr=80042616 - File:d:\office\source\search\search\gather\protocols\sts3\sts3acc.cxx Line:348     
03/15/2010 09:03:41.87  mssdmn.exe (0x1750)                         0x1260  Search Server Common            PHSts                           0   Monitorable CSTS3Accessor::Init fails, Url sts3://serveris/siteurl=test/siteid={390611b2-55f3-4a99-8600-778727177a28}/weburl=/webid={fb0e4bff-65d5-4ded-98d5-fd099456962b}, hr=80042616 - File:d:\office\source\search\search\gather\protocols\sts3\sts3handler.cxx Line:243     
03/15/2010 09:03:41.87  mssdmn.exe (0x1750)                         0x1260  Search Server Common            PHSts                           0   Monitorable CSTS3Handler::CreateAccessorExB: Return error to caller, hr=80042616 - File:d:\office\source\search\search\gather\protocols\sts3\sts3handler.cxx Line:261    
03/15/2010 09:03:40.98  mssdmn.exe (0x1750)                         0x1260  Search Server Common            MS Search Indexing              7how    Monitorable GetWebDefaultPage fail. error 2147755542, strWebUrl http://serveris/test     
03/15/2010 09:03:41.90  mssdmn.exe (0x1750)                         0x0B24  Search Server Common            PHSts                           0   Monitorable CSTS3Accessor::GetSubWebListItemAccessURL GetAccessURL failed: Return error to caller, hr=80042616 - File:d:\office\source\search\search\gather\protocols\sts3\sts3acc.cxx Line:505  
03/15/2010 09:03:41.90  mssdmn.exe (0x1750)                         0x0B24  Search Server Common            PHSts                           0   Monitorable CSTS3Accessor::Init: GetSubWebListItemAccessURL failed. Return error to caller, hr=80042616 - File:d:\office\source\search\search\gather\protocols\sts3\sts3acc.cxx Line:348     
03/15/2010 09:03:41.90  mssdmn.exe (0x1750)                         0x0B24  Search Server Common            PHSts                           0   Monitorable CSTS3Accessor::Init fails, Url sts3://serveris/siteurl=/siteid={505443fa-ef12-4f1e-a04b-d5450c939b78}/weburl=/webid={c5a4f8aa-9561-4527-9e1a-b3c23200f11c}, hr=80042616 - File:d:\office\source\search\search\gather\protocols\sts3\sts3handler.cxx Line:243     
03/15/2010 09:03:41.90  mssdmn.exe (0x1750)                         0x0B24  Search Server Common            PHSts                           0   Monitorable CSTS3Handler::CreateAccessorExB: Return error to caller, hr=80042616 - File:d:\office\source\search\search\gather\protocols\sts3\sts3handler.cxx Line:261    
03/15/2010 09:03:43.26  mssearch.exe (0x1B2C)                       0x0750  Search Server Common            GatherStatus                    0   Monitorable Advise status change 24, project Portal_Content, crawl 771 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4853   
03/15/2010 09:03:43.26  mssearch.exe (0x1B2C)                       0x1804  Search Server Common            GatherStatus                    0   Monitorable Remove crawl 771 from inprogress queue - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:6722   
03/15/2010 09:03:43.26  mssearch.exe (0x1B2C)                       0x0750  Search Server Common            GatherStatus                    0   Monitorable Advise status change 12, project Portal_Content, crawl -1 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4853    
03/15/2010 09:03:44.65  mssearch.exe (0x1B2C)                       0x1804  Search Server Common            GatherStatus                    0   Monitorable Insert crawl 772 to inprogress queue hr 0x00000000 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:6591   
03/15/2010 09:03:44.65  mssearch.exe (0x1B2C)                       0x1804  Search Server Common            GatherStatus                    0   Monitorable Request Start Crawl 0, project AnchorProject, crawl 772 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:2875  
03/15/2010 09:03:44.65  mssearch.exe (0x1B2C)                       0x1804  Search Server Common            GatherStatus                    0   Monitorable Advise status change 0, project AnchorProject, crawl 772 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4853     
03/15/2010 09:03:44.65  mssearch.exe (0x1B2C)                       0x1804  Search Server Common            GatherStatus                    0   Monitorable Unlock Queue, project Portal_Content - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:2922     
03/15/2010 09:03:44.82  mssearch.exe (0x1B2C)                       0x1DD0  Search Server Common            GathererSql                     0   Monitorable CGatherer::LoadTransactionsFromCrawlInternal Flush anchor, count 0 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4943   
03/15/2010 09:03:44.95  mssearch.exe (0x1B2C)                       0x0750  Search Server Common            GatherStatus                    0   Monitorable Advise status change 12, project AnchorProject, crawl -1 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4853     
03/15/2010 09:03:46.51  mssearch.exe (0x1B2C)                       0x0750  Search Server Common            GatherStatus                    0   Monitorable Advise status change 12, project AnchorProject, crawl -1 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4853     
03/15/2010 09:03:46.39  mssearch.exe (0x1B2C)                       0x1E4C  Search Server Common            GathererSql                     0   Monitorable CGatherer::LoadTransactionsFromCrawlInternal Flush anchor, count 0 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4943   
03/15/2010 09:03:49.01  mssearch.exe (0x1B2C)                       0x1C6C  Search Server Common            GathererSql                     0   Monitorable CGatherer::LoadTransactionsFromCrawlInternal Flush anchor, count 1 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4943   
03/15/2010 09:03:49.87  mssearch.exe (0x1B2C)                       0x155C  Search Server Common            GathererSql                     0   Monitorable CGatherer::LoadTransactionsFromCrawlInternal Flush anchor, count 1 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4943   
03/15/2010 09:03:49.29  mssearch.exe (0x1B2C)                       0x155C  Search Server Common            GathererSql                     0   Monitorable CGatherer::LoadTransactionsFromCrawlInternal Flush anchor, count 1 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4943   
03/15/2010 09:03:49.53  mssearch.exe (0x1B2C)                       0x155C  Search Server Common            GathererSql                     0   Monitorable CGatherer::LoadTransactionsFromCrawlInternal Flush anchor, count 1 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4943   
03/15/2010 09:03:49.67  mssearch.exe (0x1B2C)                       0x155C  Search Server Common            GathererSql                     0   Monitorable CGatherer::LoadTransactionsFromCrawlInternal Flush anchor, count 1 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4943   
03/15/2010 09:03:49.82  mssearch.exe (0x1B2C)                       0x155C  Search Server Common            GathererSql                     0   Monitorable CGatherer::LoadTransactionsFromCrawlInternal Flush anchor, count 1 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4943   
03/15/2010 09:03:49.84  mssearch.exe (0x1B2C)                       0x155C  Search Server Common            GathererSql                     0   Monitorable CGatherer::LoadTransactionsFromCrawlInternal Flush anchor, count 0 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4943   
03/15/2010 09:03:49.89  mssearch.exe (0x1B2C)                       0x155C  Search Server Common            GathererSql                     0   Monitorable CGatherer::LoadTransactionsFromCrawlInternal Flush anchor, count 0 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4943   
03/15/2010 09:03:49.90  mssearch.exe (0x1B2C)                       0x0750  Search Server Common            GatherStatus                    0   Monitorable Advise status change 12, project AnchorProject, crawl -1 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4853     
03/15/2010 09:03:51.42  mssearch.exe (0x1B2C)                       0x1E4C  Search Server Common            GatherStatus                    0   Monitorable Advise status change 4, project AnchorProject, crawl 772 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4853     
03/15/2010 09:03:51.00  mssearch.exe (0x1B2C)                       0x1E4C  Search Server Common            GathererSql                     0   Monitorable CGatherer::LoadTransactionsFromCrawlInternal Flush anchor, count 0 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4943   
03/15/2010 09:03:51.42  mssearch.exe (0x1B2C)                       0x1CCC  Search Server Common            GatherStatus                    0   Monitorable Remove crawl 772 from inprogress queue - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:6722   
03/15/2010 09:03:52.96  mssearch.exe (0x1B2C)                       0x1CCC  Search Server Common            GatherStatus                    0   Monitorable Insert crawl 773 to inprogress queue hr 0x00000000 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:6591   
03/15/2010 09:03:52.96  mssearch.exe (0x1B2C)                       0x1CCC  Search Server Common            GatherStatus                    0   Monitorable Request Start Crawl 0, project AnchorProject, crawl 773 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:2875  
03/15/2010 09:03:55.29  mssearch.exe (0x1B2C)                       0x1CCC  Search Server Common            GatherStatus                    0   Monitorable Unlock Queue, project AnchorProject - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:2922  
03/15/2010 09:03:55.29  mssearch.exe (0x1B2C)                       0x1CCC  Search Server Common            GatherStatus                    0   Monitorable Removed start crawl request from Queue 0, crawl 773  - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:2942     
03/15/2010 09:03:55.29  mssearch.exe (0x1B2C)                       0x1CCC  Search Server Common            GatherStatus                    0   Monitorable Request Start Crawl 0, project AnchorProject, crawl 773 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:2875  
03/15/2010 09:03:55.29  mssearch.exe (0x1B2C)                       0x1CCC  Search Server Common            GatherStatus                    0   Monitorable Advise status change 0, project AnchorProject, crawl 773 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4853     
03/15/2010 09:03:55.37  mssearch.exe (0x1B2C)                       0x1CCC  Search Server Common            GathererSql                     0   Monitorable CGatherer::LoadTransactionsFromCrawlInternal Flush anchor, count 0 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4943   
03/15/2010 09:03:55.37  mssearch.exe (0x1B2C)                       0x0750  Search Server Common            GatherStatus                    0   Monitorable Advise status change 12, project AnchorProject, crawl -1 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4853     
03/15/2010 09:03:56.71  mssearch.exe (0x1B2C)                       0x1E4C  Search Server Common            GathererSql                     0   Monitorable CGatherer::LoadTransactionsFromCrawlInternal Flush anchor, count 0 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4943   
03/15/2010 09:03:56.78  mssearch.exe (0x1B2C)                       0x0750  Search Server Common            GatherStatus                    0   Monitorable Advise status change 12, project AnchorProject, crawl -1 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4853     
03/15/2010 09:03:58.40  mssearch.exe (0x1B2C)                       0x155C  Search Server Common            GathererSql                     0   Monitorable CGatherer::LoadTransactionsFromCrawlInternal Flush anchor, count 0 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4943   
03/15/2010 09:03:58.89  mssearch.exe (0x1B2C)                       0x155C  Search Server Common            GatherStatus                    0   Monitorable Advise status change 4, project AnchorProject, crawl 773 - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:4853     
03/15/2010 09:03:58.89  mssearch.exe (0x1B2C)                       0x1130  Search Server Common            GatherStatus                    0   Monitorable Remove crawl 773 from inprogress queue - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:6722   
03/15/2010 09:03:58.89  mssearch.exe (0x1B2C)                       0x1130  Search Server Common            GatherStatus                    0   Monitorable Unlock Queue, project AnchorProject - File:d:\office\source\search\search\gather\server\gatherobj.cxx Line:2922

What could be wrong here - any clues?

search sharepoint search-server

3 Answers

  1. Best Answer

    This can be a problem if your UserInfo table in the database has corrupted SIDs in it. I could definitely see this happening if you attached an existing content db rather than doing backup/restore. The way to test/fix it is:

    1. Run the following command against your content database in SQL Server:

      Select tp_login, tp_systemid, tp_deleted from userinfo where len(ltrim(rtrim(tp_systemid))) <25 and tp_deleted = 0

    2. For any users returned by the query (except for system users), give the user read permission at the root of the site collection. (System users include: NT AUTHORITY\authenticated users, NT AUTHORITY\local service, NT AUTHORITY\system, SHAREPOINT\system

    3. Rerun the query to make sure it has no results; when there are no results, start a full crawl.

    Here is a blog post that talks about this solution.

    • 2

  2. I had the same issue today. Found that the sites were not opening from the index server. The web.config was corrupted with duplicate entries. Cleaning this up resolved the issue.

    • 1

  3. After waiting, the search started to work... i don't know what caused the problem. The important thing is that it works!

    • 0