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jamone
Asked: 2010-04-29 12:01:43 +0800 CST

OWA (Outlook Web Access) won't give user a link to attached document. Gives "Open as Web Page"

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I have been testing OWA and have found that when there is an attached file on a message it shows the "Attachments:" then the file name (but no link) and then [Open as Web Page] link. The user has to click on that which opens a new window and previews the document, then the user gets "You are currently viewing:" followed by the file name. This time the file name is a link that they can open/download. This happens for Office documents and PDF file at least.

How do I make it so users can get a direct link to the file on the original message window?

Here is a picture of what the user sees when they select a message from the inbox.

Not what I want... :(

Here is what my entire screen looks like. alt text

exchange outlook pdf outlook-web-app

3 Answers

  1. Right click on the attachment Click "Save link as"

    Done!

    Just tested this with a .docx

    EDIT: Screenshot alt text http://www.supernova.com/pub/Jordan/example.JPG

    If that is to hard to see click here

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  2. This was an setting set by some admin.

    Why: They don't know, and until they do they won't change it back...

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  3. Best Answer

    Admins must have changed the setting.

    In a comment I asked Jerry to check. He asked his admins and they confirmed and fixed the problem.

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