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rayrayrayraydog
Asked: 2010-06-11 11:12:24 +0800 CST

iPad connections to Cisco VPN error -- "Enter your user authentication"

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Is anyone else having problems with the iPad IPSec (Cisco) VPN configuration?

I've configured a Cisco VPN connection to a PIX 501 firewall on a 32GB Wifi Apple iPad. This is done in Settings -> General -> Network -> VPN -> Add VPN Configuration -> IPSec tab. When everything is set up properly and I attempt to connect I just get a popup that says "Enter your user authentication" with no fields to enter either piece of info, and just OK and Cancel buttons.

I've read about similar problems with the VPN client built into Mac OS X and the iPhone 3GS but never with the iPad. Does anybody know a solution? I'm not afraid to change the configuration of my PIX 501 if that's necessary.

vpn cisco-vpn cisco iphone apple

2 Answers

  1. I had problems connecting iPads to our VPN until upgrading the Cisco IOS. I was using an old 1710, rather than an ASA, but here's a mention from Cisco about the versions required:

    http://www.cisco.com/en/US/docs/security/vpn_client/cisco_vpn_client/iPhone/2.0/connectivity/guide/iphone.html

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  2. Same problem with pix 515e version software 6.3. In order to use the iPad vpn client you need at least Pix version software 7.2.x .

    http://discussions.apple.com/message.jspa?messageID=7696973

    Upgrading pix http://www.cisco.com/en/US/docs/security/pix/pix70/release/notes/pix704rn.html

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