On Friday I attempted to help a client send out a mass email from Outlook 2010. I'm fairly weak in Outlook and I did a bit of research that one way to accomplish a mass email was to use the Mail Merge function. This worked but some of the emails that were sent to came back with errors. Some of the errors include:
Generic Error: An error occurred while trying to deliver this message to the recipient's e-mail address.
[email protected] Your message wasn't delivered because of security policies.
[email protected] The recipient's e-mail address was not found in the recipient's e-mail system.
[email protected] The recipient's e-mail address was not found in the recipient's e-mail system.
[email protected] There's a problem with the recipient's mailbox
Anyone have any information on any of these errors or where I could look for clues?
P.S. Sorry if this is something for superuser.com. I felt it was appropriate for serverfault.com and feel free to transfer it over if necessary.
These look like fairly normal NDR's to me. Invariably when sending bulk email you're going to get some failures due to: spam filtering on the remote system, mailboxes that no longer exist, mailboxes that are full, etc., etc. Here's my take on what you posted:
[email protected] Your message wasn't delivered because of security policies. This is likely due to a spam filter on the recipient's end.
[email protected] The recipient's e-mail address was not found in the recipient's e-mail system. This means that the user doesn't have a mailbox on the remote system or doesn't have an email address matching the one you sent to.
[email protected] The recipient's e-mail address was not found in the recipient's e-mail system. Same as above.
[email protected] There's a problem with the recipient's mailbox. This could mean any number of things, such as the recipient's mailbox being full.
It looks like you are just receiving the response e-mails for addresses that have problems.
I would guess that earthkink.net thinks your message is spam.
This just looks like that this isn't a valid address any more - the same with the AOL address.
This user could well have a full mailbox that can't accept any more messages.
I wouldn't worry too much, especially if the rest of the messages were received. One thing I do is add an external e-mail address I monitor to the list so I can check that the mailing has worked for at least one address. If that e-mail gets the message then I know that the mailing left my system successfully.