We've got a distribution group configured which receives all email to [email protected] and sends it to the appropriate developers. What I need to do is add an external email address to the list of recipients - eg Emails gets sent to all the existing internal accounts and some gmail ones too.
As I'm sure the question reveals, I know very little about exchange management - I'm sure this is quite simple but I don't seem to be able to figure it out.
Googling has resulted in ways to configure outlook to do this (no good - outlook might not be open). I suspect I'm using the wrong terms but again am unsure.
If someone would please point me at the right documentation, it would be very helpful.
Create an external mail contact using the exchange administration tools (examples for gui and command line in link), which can then be added to the DL as you would a normal contact.
As for terminology around this stuff, you may find this useful too.