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Accepted
Gabriel Guimarães
Asked: 2010-10-20 05:23:59 +0800 CST

SQL Server 2008 R2 error "The program or feature cannot start or run due to incompatibity with 64-bit versions of Windows."

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I'm installing SQL Server 2008 R2 using a DVD that says 32/64onto a Windows Server 2008 R2 server. I want to install the 64-bit version of SQL Server 2008 R2. I am installing SQL Server with the failover cluster feature enabled and configured. However, when I run the SQL Server 2008 R2 setup file I get the following error.

The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.

When I look at the Event Viewer I see the following error:

The program or feature "\??\D:\setup.exe" cannot start or run due to incompatibity with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available.

The SQL Server 2008 R2 installer is 32/64 bit and of course Windows Server 2008 R2 is 64 bits. What could be preventing the installation from proceeding?

installation 64-bit windows-server-2008-r2 sql-server-2008-r2

1 Answers

  1. Best Answer

    I managed to Work this around.

    I found this pre req on installing SQL on Cluster.

    http://msdn.microsoft.com/en-us/library/ms189910.aspx

    under: Other Software Considerations

    There's this pre reqs:

    SQL Server Setup support files. You can install these files by running SqlSupport.msi located on your SQL Server 2008 R2 installation media.

    I Located that file On:

    D:\1033_ENU_LP\x64\Setup\sql2008support\sqlsupport.msi

    That installed the setup on the machine. Then I ran the setup from the All Programs Menu and after that pointed the disk when asked.

    I Noticed that after installing SQL the Setup begins to work normally. This must have happened by some weird pre-req, that the setup must have installed for me.

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