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BLAKE
Asked: 2009-11-04 14:16:27 +0800 CST

Can't access Windows share by hostname

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I have an interesting problem. One of my clients can't access our file server by hostname. If I open explorer and type \\Server1 all I see is a single folder, but if I type it's IP \\10.10.10.10, I can see all the shares on the machine. I can see that the DNS is resolving correctly. If I ping Server1 it will resolve to 10.10.10.10. What would cause this?

  • The client is running Windows Vista.
  • The server is running Windows Server 2003.
  • He has permissions for all the shares on the server.
  • This is part of an Active Directory domain.
windows-server-2003

1 Answers

  1. Best Answer

    Can he see the missing shared folders by going to \\server.domain.TLD? For example, in my home network, I'd access one of my machines via its FQDN by typing \\axon.wesleydomain.internal

    Try adding the DNS domain suffix in the TCP/IP advanced properties of the troubled computer. That option should be set via DHCP option 015 as a best practice.

    Furthermore, have you checked the lmhosts file to make sure nothing funny has been added to it?

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