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Sam Brightman
Asked: 2009-12-19 08:28:14 +0800 CST

Gigabit ports on Dell Powerconnect 2324 never worked

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I have a Dell Powerconnect 2324 with Gigabit ports - 24 ports 10/100 ports with 2 Gigabit ports - that never worked. It's supposed to auto-detect everything, but even trying different combinations I never get any lights or connection on the 2 Gigabit ports. I've always wired my uplink into the normal 10/100 ports (which always works, whatever the configuration of cables). I've seen this problem reported by a couple of other people on the Internet with no solution. Am I missing something obvious?

UPDATE

For some reason the manual doesn't seem to be linked from that page. I only have one other port connected, and I've tried it in several. The Gigabit ports are 10/100 compatible and I would think auto-sensing (not stated explicitly, but says all ports are MDI/MDIX sensing and auto-speed/duplex). If not auto-sensing, then there is no information about how to configure the switch (it is unmanaged).

dell

4 Answers

  1. Best Answer

    Old post, I know.

    I just diagnosed pretty much the same thing.

    The gigabit ports cannot do 10/100, in spite of what the user's manual says about it.

    I found another document, which can be found by googling "K5672A00.fm". It appears to be an erratum for the manual regarding this specific issue.

    This one indicates that the gig ports are 1000-ONLY. They are not triple-speed ports. From that document:

    Connect only 1000Base-T full-duplex capable devices to ports 25 or 26 on the PowerConnect2324 switch

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  2. I believe those two gigabit ports are probably shared with port 23 & 24 of the 10/100 ports. Make sure those are empty if you're trying to use the gigabit side.

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  3. its a brandname switch, which has to be supported byt the vendor, so why not call Dell and ask?

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  4. David, looking at the spec sheet you linked, I see that the gigabit ethernet ports are not listed as 'plug and play' or 'autosensing'. So you may have to manually configure them via the console or web admin page.

    A good chance you'll do that with:

    #              configure
    
(config)#      interface ethernet g1
    
(config-if)    no shutdown
(config-if)    duplex full
(config-if)    speed 1000

    If that doesn't help, try displaying all your interface statuses. This will also help if you don't know the name/number of the gig-E ports.
    # show interface status

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