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user3769149
Asked: 2020-05-08 14:12:57 +0800 CST

Puppet server not starting

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need help on small issue -

Puppet server :

# puppet --version
6.15.0

puppetserver --version
puppetserver version: 6.11.0




openjdk version "1.8.0_252"
OpenJDK Runtime Environment (build 1.8.0_252-b09)
OpenJDK 64-Bit Server VM (build 25.252-b09, mixed mode)

Status :

systemctl status puppetserver.service

puppetserver.service - puppetserver Service
   Loaded: loaded (/usr/lib/systemd/system/puppetserver.service; enabled; vendor preset: disabled)
   Active: activating (start) since Thu 2020-05-07 15:08:50 PDT; 8s ago
  Control: 28858 (bash)
    Tasks: 33 (limit: 4915)
   CGroup: /system.slice/puppetserver.service
           ├─28858 bash /opt/puppetlabs/server/apps/puppetserver/cli/apps/start
           ├─28865 /usr/bin/java -Xms2G -Xmx4G -Djruby.logger.class=com.puppetlabs.jruby_utils.jruby.Slf4jLogger -XX:OnOutOfMemoryError=kill -9 %p -cp /opt/puppetlabs/server/apps/puppetserver/puppet-server-release.jar:/opt/puppe...
           └─28915 sleep 1

May 07 15:08:50 xxxx systemd[1]: Starting puppetserver Service...

Log :

/var/log/puppetlabs/puppetserver

..
Caused by: org.jruby.exceptions.RuntimeError: (Error) Cannot determine basic system flavour

..
2020-05-07T15:10:10.774-07:00 ERROR [async-dispatch-2] [p.t.internal] Error during service init!!!

..
Caused by: org.jruby.embed.EvalFailedException: (Error) Cannot determine basic system flavour

It was working just fine for few hr

Tried service bounce

tried ( in /etc/sysconfig/puppetserver ) - giving more memory 

JAVA_ARGS="-Xms2G -Xmx4G -Djruby.logger.class=com.puppetlabs.jruby_utils.jruby.Slf4jLogger"

Please suggest

puppet puppet-foreman

1 Answers

  1. turned out the temp dir parameter in below files was somehow got removed ie "-Djava.io.tmpdir=/opt/puppetlabs/temp"

    grep -i temp /etc/sysconfig/puppetserver JAVA_ARGS="-Xms1G -Xmx1G -Djruby.logger.class=com.puppetlabs.jruby_utils.jruby.Slf4jLogger -Djava.io.tmpdir=/opt/puppetlabs/temp"

    re-added

    -Djava.io.tmpdir=/opt/puppetlabs/temp" to above file & restarted

    https://puppet.com/docs/puppetserver/latest/known_issues.html#tmp-directory-mounted-noexec

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