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Asked: 2021-01-26 08:17:01 +0800 CST

DELL PERC status needs attention

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if anyone is familiar with Dell PowerEdge Raid Controllers (PERC) that are in servers,

I have a PERC H740P that when you go F2 into the BIOS then navigate to the PERC device it says STATUS: needs attention.

does anyone know how to figure out what exactly needs attention? Because I have cleared configuration and have tried to clear everything yet the thing always seems to say needs attention. Can someone tell me what might be causing this? I've cycled power, held the power button down on the server when power has been disconnected, and have created new virtual disks and everything works fine it just always says needs attention.

dell-perc

2 Answers

  1. Similar situation with an H730P in an R730. I believe that any issue with a virtual drive (i.e. degraded, initializing, rebuild, etc.) will cause this. In my case, the cause was a rebuild in progress for a drive in a raid set. As soon as the rebuild completed the controller status returned to optimal.

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  2. Most likely the internal battery for the controller is not fully charged or has not completed a full charging cycle, you can check the logs for erros using iDRAC or Dell OpenManage

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