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Accepted
Zou
Asked: 2024-08-28 13:19:07 +0800 CST

MIIS deletes Microsoft 365 accounts upon moving users between different OUs in a local Active Directory

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We use a local Active Directory for domain and a Microsoft Office 365 subscription for emails. And we have MIIS to sync them.

I noticed that when I move a user from an OU to another in the local AD, the user loses Microsoft 365 licence, and his email account stops working.

On investigation and asking, I found some records in the MIIS client about those moved users. I looks like MIIS is somehow configured to delete the Microsoft account when a user is moved.

Can someone guide me to correct this fatal mistake?

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active-directory

1 Answers

  1. Best Answer

    Thanks jfrmilner!

    Those OUs were newly created and not checked in Azure AD Connect to be synced. I've checked them.

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