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Ella Taylor
Asked: 2024-12-15 23:58:36 +0800 CST

Sent emails to multiple distribution groups

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When I send an email to multiple distribution groups, but in the email tracking, I can only see the recipient's name and cannot view the specific distribution group name. Why is this? How to track which distribution groups users have sent emails to?

exchange

1 Answers

  1. Best Answer

    Based on your description, I ran the same test and did get the same results as you described.

    This happens because, behind the scenes, the distribution group is expanded to its individual members by the Exchange server before the email is sent out. Therefore, the server logs the email as being sent to each individual email address rather than the distribution group as a whole.

    I've noticed that when using Message trace, the results returned are not only messages sent to members but also to groups. enter image description here Since the status sent to the group is 'Expanded', we can filter based on the status sent. enter image description here

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