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DCNYAM
Asked: 2010-07-14 03:54:46 +0800 CST

Installing IIS on Windows 2003

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I am attempting to install IIS on a Windows 2003 server with SP2. During the install, it prompts me for a file called smtpsnap.hlp. This file is not found on the Windows 2003 CD, nor is it found in any of the SP2 installation files.

What is this file? Why is it prompting for it? Where can I get it?

windows-server-2003 iis iis-6

3 Answers

  1. You will find it in the i386 directory of your server 2003 CD. Called SMTPSNAP.HL_

    I just checked my CD and it is definetely there.

    You can use the expand command to extract it if you really want to like Expand d:\i386\SMTPSNAP.HL_ c:\windows\system32\SMTPSNAP.HLP

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  2. It should be in the Windows Server 2003 Administration Tools Pack for 32-bit system that you can download from Microsoft: http://support.microsoft.com/kb/304718

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  3. Best Answer

    I ended up re-installing windows and it worked after that. It should be noted that before re-installing, I tried using several different Windows 2003 CDs, including the original CD and one with SP2 slipstreamed into it. Neither worked.

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