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Omar Shahine
Asked: 2009-05-01 12:58:43 +0800 CST

I don't see images in Outlook. I just see a red X

  • 772

Outlook 2003 will get into a situation where it will no longer render images in the preview pane or the message window.

If you reply to the message, then you will see the image.

How do I fix this?

outlook

1 Answers

  1. Best Answer

    Answer from:

    http://www.shahine.com/omar/FixingOutlookRedXProblem.aspx

    Locate the Outlook Temporary Items folder by opening the Registry and locating

    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder

    1. Navigate to the value of this Key. It should be something like: %USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\ where OLK3D is some randomly generated string that always starts with OLK
    2. Quit Outlook
    3. Delete the contents of the folder
    4. Launch Outlook
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