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kylex
Asked: 2010-08-24 08:48:34 +0800 CST

File sometimes doesn't download from my website

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When I attempt to download this file, sometimes it only downloads about 700KB (the file is 40MB) then I get the message that the download is complete. If I try to download the file again, it works properly.

The problem seems prevalent in IE, although I've had it happen in Chrome sometimes too.

I have the following code:

<input type="button" 
    value="Agree to Terms and Download" 
    onClick="location.href='/downloads/setup.exe';" />

If it matters, this is over a secure connection.

I also tried zipping the file, and had the same issues.

internet-explorer

2 Answers

  1. This sounds like a server issue, what server are you using?

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  2. I suggest to set up some web monitoring so you get some better statistics on the issue. Maybe that reveals a pattern. Try e. g. with a free account at AlertFox: Monitor file downloads

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