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ICTdesk.net
Asked: 2011-03-16 05:31:34 +0800 CST

Uninstalling vRanger Pro

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I have been using a program called vRanger Pro from Vizioncore. This is a program to make backups of Virtual Machines.

There is a problem with it and I am trying to uninstall it (and do a reinstall afterwards), but the uninstall procedure freezes (see screenshot). I am using Windows Server 2008 standard edition.

There is no vRanger service running in the backgound anymore. I have also tried to remove it in Safe Mode, but got the same freeze.

I need to know how to (manually) remove this application.

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windows-server-2008 uninstall

2 Answers

  1. Best Answer

    The support desk of Vizioncore could not help me (see my comment), so I manually deleted the vRanger directory. Then I made a backup copy of the registry and searched the registry for the keyword vRanger and deleted all references. After that I restarted the server and then I was able to reinstall the vRanger application (that was my original goal)

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  2. This solution worked for me: https://support.quest.com/Search/SolutionDetail.aspx?id=SOL76817&category=Solutions&SKB=1 First uninstall the Catalog Manager, then Uninstall vRanger.

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