I've created a couple of distribution groups for our organization, and we'd like to start using these distribution addresses as our outgoing address (for things like support) rather than our personal email addresses.
To test, I've added "Send As" to myself for our support group, but I'm having some issues sending email.
- If I manually type in our support email address (which is set as the primary [and only] email address for the DG) and send the email, I get the "You can't send a message on behalf of this user..." message from the postmaster and the email does not go out.
- If I select the DG by clicking on "From..." and browsing the address book, then it works fine. Curiously, the DG does not show up in the GAL, but if I go to "All Groups", it appears
- If I try to send another email by clicking on the entry that shows up in the "From" popup now, it fails again.
I'm willing to live with having to select the DG from the address book the first time, but having to browse to it every time is going to become tedious. Is there something that I'm missing here?
It sounds like your OAB hasn't updated to the client with the DG. Force an OAB update on the server and the client and try it again. The fact that the DG doesn't show in the GAL is usually indicative of an OAB mismatch.
If you are running in cached mode try coming out of cached mode and look in the GAL for the DG.
In order for this to work you need to create Mail-enabled Security group (Scope = Univesal)