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churnd
Asked: 2011-05-11 06:09:27 +0800 CST

HP Systems Management Homepage not working after upgrade

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I upgraded my HP Proliant DL380 G4 Systems Management Homepage to 6.3.0 recently & it no longer works. OS is Windows Storage Server 2003. I have tried uninstalling it from Add/Remove programs & re-installing, but still no joy. In the system logs, I see:

The HP System Management Homepage Win32 service could not be stopped successfully. The system cannot find the file specified.

It'd be nice to know which file it can't find, so I'm grasping at straws here.

windows windows-server-2003 hp hp-proliant

2 Answers

  1. Best Answer

    After talking to HP support, it turns out the latest release had a bug (at least on this platform) so I had to downgrade to 6.2.x, and now it's working fine. Just posting the answer for others to see in case they run into the same problem.

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  2. I would reinstall from the entire ProLiant Support Pack available here. If you upgraded a single component individually, there may have been other dependencies.

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