My website and server are unreachable due to routing for the network block 69.70.44.0/24 seems to be routed from Europe to savvis.net. Then routinbg stops at a router identified as trl-pos-0-3-2-0.chicago.savvis.net [204.70.192.101]. I have had no luck contacting either savvis.net or my ISP (Videotron.net). Are there any other options for getting this corrected? Anyone's help would be appreciated. MTR trace extracts (with and without name lookups). Thanks.
|------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | te1-3.parse1.Paris.opentransit.net - 50 | 2 | 1 | 0 | 195 | 195 | 195 | | 208.175.185.73 - 50 | 2 | 1 | 0 | 130 | 130 | 130 | | cr1-tengig-0-1-2-0.londonuk1.savvis.net - 50 | 2 | 1 | 0 | 199 | 199 | 199 | | cr1-pos-0-3-2-0.chicago.savvis.net - 50 | 2 | 1 | 0 | 284 | 284 | 284 | | No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 | | 193.251.128.162 - 0 | 1 | 1 | 87 | 87 | 87 | 87 | | 208.175.185.73 - 0 | 1 | 1 | 91 | 91 | 91 | 91 | | 204.70.207.177 - 0 | 1 | 1 | 102 | 102 | 102 | 102 | | 204.70.192.101 - 0 | 1 | 1 | 217 | 217 | 217 | 217 | | No response from host - 100 | 1 | 0 | 0 | 0 | 0 | 0 |
There is absolutely nothing anyone can do about this except for Savvis employees. It appears the contact info you should use is: [email protected], 1-800-213-5127.
Your net block isnt visible in any looking glass I've checked (including savvis), all show the same /18 aggregate from cable&wireless. google for bgp looking glass and one of the tier one providers to have a look.