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Ben
Asked: 2012-01-20 01:49:29 +0800 CST

Cannot login to plesk - event though the psa shadow password is correct

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I'm just trying to login again as admin onto an old VPS that I haven't used for a while.

The password I had on file doesn't seem to work anymore.

The strange things are:

  • I'm able to ssh onto the server as root with that same password.

  • If I display the content of /etc/psa/.psa.shadow it's the password I thought it was.

  • I can also login to mysql with mysql -uadmin -pthepassword fine

But I can't login to Plesk itself via the web interface as admin. It's not showing any error on the login box, i'm just presented with the box again.

There's no error log in /usr/local/psa/admin/logs either.

Plesk version is 9.3.0, on a CentOS 5 server.

Any idea what is going on here?

Or anything I could check that could help troubleshooting this?

EDIT: not sure if that helps but both select * from cp_access; and select * from misc where param='access_policy'; on the psa db return an empty set

EDIT 2: select * from lockout; is also empty

centos

1 Answers

  1. Well, i'll be damned.. it's a Chrome bug.

    I found a bug report for chrome. Tried on firefox and it worked right away..

    (ironic that I've tried restarting the server before even trying a different browser :)

    Hope this helps someone.

    I'm on Chrome 16.0.912.75 mac

    The bug report is here: http://code.google.com/p/chromium/issues/detail?id=107966

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