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Accepted
yakatz
Asked: 2012-06-13 14:00:27 +0800 CST

Reset DRAC to factory defaults

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I put a DRAC that has not been used in a long time into a PowerEdge 1750 running CentOS 5.8.
Because we run our DRACs on a separate network, we don't change the password from the default (root/calvin), but evidently someone changed this one.
I tried the regular command line reset (racadm racresetcfg), but I get the following error:

ERROR: Unable to perform requested operation.
If the operation attempted was to configure DRAC, possible reason may be that
Local Configuration using RACADM is disabled.

This implies to me that racadm is able to communicate, but there is a setting on the DRAC that is preventing it from working.

I was not able to find any references to this error in any Dell documentation.

Has anyone seen this problem and/or know what I can do about it?
(The DRAC is useless is I can't log in to it.)

drac dell-poweredge

3 Answers

  1. You should be able to access the DRAC card during boot with ctrl+D (this is the usual combination but it may change depending on the version). Also may want to have a look at this.

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  2. Best Answer

    It turns out the the PowerEdge 1750 actually uses a "sort-of" built-in version of the DRAC (so an add-in card is required, but the ethernet port is built in). It is based on the DRAC 3, so it requires the use of omconfig rac.

    I manually installed OpenManage 5.4 and I was able to use the version of omconfig included with it to reset the password.

    Source: http://www.glassblower.info/blog/96-dell-remote-access-controller-drac-reset-password-use/

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  3. Reboot a server. During POST to press Ctrl+E to open Remote Access Configuration Utility. LAN User Configuration item or Reset To Default. After reset, a login by default: root, password: calvin I hope this help. en.community.dell.com

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