I'm running the latest Cobian 11. I have a Synology DS412 NAS. All of my machines (Mac and Windows) access this just fine when I'm logged in and I browse to it manually.
I have Cobian installed as a service on two Windows machines: WinXP SP3 and Win7 x64. On both machines, the service is set to log on with my user account which is in the Windows administrator group. Backups on both machines fail with the message "Couldn't create the destination directory "\\nas1\backups\foo\bar\": The filename, directory name, or volume label syntax is incorrect".
- I have tried setting the NAS's share to allow anonymous read/write access but it made no difference. Although I want the backups to run unattended in the middle of the night, I have tested them by running them manually while I'm logged in but no luck.
- Before starting that, I make sure that I can browse to the NAS with Explorer to ensure that any authentication session with Windows and the NAS has not expired. Still no luck.
- I have tried creating that destination directory both on the NAS before the backup and deleting it so the backup job could create it with the client's credentials but no luck.
The usual answer in the Cobian support forums is that there is a permission problem. I agree. But at this point, what can I do to diagnose this further?
It is because you are running the program as a SERVICE. By default Cobian installs as a SERVICE. Re-install the program as a APPLICATION and the problem will go away.
NOTE: If you have created a few tasks make sure you Save/export them from the file menu before you uninstall Cobian so you can re-import them after the uninstall re-install.
I am having the same problem. I found a ugly workaround, but works for me.
If anyone's interested, it's below, copied from here.
If you are using a cloud storage device, like WD Cloud, instead of a domain related server, all you have to do is make sure to match the SAME username AND password on both systems. That is, create a LOCAL user, like "BackupUser" with a password, set that as the login user for the Cobian service, then go to the cloud device and configure the SAME username and password there as well when securing your cloud shared folder. This allows Cobian to run as a Windows service, which is better because a local user doesn't need to be logged in to keep your machine backed up.
I can solve the problem like this way:
http://www.cobiansoft.com/cobianbackup_faq.htm#24
I found the solution on the Cobian Backup forum: Cannot create the destination directory - Results in "The filename, directory name, or volume label syntax is incorrect".
Make Windows open the share using credentials with write permission. This can be done as pre-backup event in the Cobian backup task definition.
To do this open a command prompt and type the following string - note values enclosed in <> are to be modified to suit your needs:
This worked simply by running the task using the administrator credentials. Find that in the Advanced options of your task. :)
Just add username and bassword to the "run task as another user" and enter the same username and password for the user that have write privilege. forum.cobiansoft.com.
Cobian 11 how to backup on NAS share and any other network share
Just wanted to remember all of you that in each and every single Cobian' backup task
the last option is "Advanced"
In the "Advanced" tab you can set the user for that task with the respective password
If these fields are filled, in the log you'll read THIS user loggin into the remote share
No matter if you run Cobian as Service or as Program
I resolved it by right clicking on the task, then Edit task, Advanced, Run the task with another user. Then I put username, domain, and password again, my Cobian started with this error when I changed the user password, before that it was ok.
The same problem. It happend when a I lost my network connection to NAS. (reason was different time, Thecus vs. MS Server)
Try to restart servicees in Cobian menu
Menu/Tools/Options/Global/Button-ServiceAndAplicationCOntrol
stop/start - shadow copy - Mains systém services.