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Jake Andrew
Asked: 2012-08-02 05:01:08 +0800 CST

HP DL380 G4 - Cannot install Server 2008 R2 64bit - not compatible

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I recently purchased some software which will only run on the 64bit version of Windows, so I need to do a clean install of the 64bit version of Server 2008. When I ran the Intel Process Utility it told me that my processor was 64bit capable, but when I boot in WinPE (no DVD drive you see) and run the R2 installer I get this error:

This version of setup.exe is not compatible with the version of Windows you're running.

Do I have to enable 64bit mode? If so, how?

This is the offical installer for Windows Server 2008 R2 64bit I'm using from the Microsoft website.

Cheers,

Jake

Server: HP Proliant DL380 G4, 6GB RAM, 300GB SCSI

windows-server-2008

2 Answers

  1. Best Answer

    WinPE is 32bit (by standard). If you download WAIK you can make a 64bit boot image, I remember seeing something packaged with TFTPBoot that may have been 64 bit, google it. :-)

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  2. The HP ProLiant DL380 G4 (and G4p) were the first moves by HP to embrace the Intel EM64T 32-bit/64-bit architecture. That was ~2004. So you're working with an 8 year-old system.

    I believe you can get Windows Server 2008 x64 and 2008 R2 on the server, but 2008 R2 is not officially supported by HP. Can you use a USB-attached DVD to perform the install?

    You do have the option of using an HP SmartStart CD to bootstrap the Windows Server installation as well.

    A short guide is here.

    Long-term, it would be a good move to go toward more modern hardware. This was covered in detail in an earlier post.

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