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Payson Welch
Asked: 2012-08-15 06:54:58 +0800 CST

Windows Server 2008 R2 Kernelbase.dll exceptions

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Hi we have a Windows Server 2008 R2 server that has been having issues lately. Right at the same time as most of the issues started happening I noticed that there are lots of exceptions in the logs for KERNELBASE.dll - This doesn't look good, I'm wondering if anyone out there can help me interpret this event from the event log? Thanks.

Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7afa2
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e21213c
Exception code: 0xe053534f
Fault offset: 0x000000000000cacd
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
windows

1 Answers

  1. Best Answer

    The first line gives you much more detail:

    Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7afa2

    w3wp.exe is the IIS .NET Worker Process. You obviously have some sort of ASP.NET application running on the server. More important this points to a problem with the application you are running, most likely a code error causing the entire site to crash and the worker process to recycle.

    KernelBase errors are fairly generic, but at this point I would start looking to your application, your devs/vendor and going from there.

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