We are running a xenserver. One VM crashed, the other VMs seem to run normally.
But now we can not restart this VM any more.
Not even xe-toolstack-restart
is showing any reaction any more.
We do not want to do a hard-reset of the full system. How can we get the control back?
If all of your vms are shutdown gracefully then a hard shutdown of XenServer doesn't really pose any danger
You could try
More info at:
http://support.citrix.com/article/CTX131421
It worked for me once.